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  Click here to go to the first Archeage Team post in this thread.   Thread: We are unable to complete your purchase.

  1. #101
    Junior Member
    Join Date
    Jul 2014
    Posts
    7
    Quote Originally Posted by GM Hummingbird View Post
    Everyone who has posted up until now should now be able to complete a purchase!

    For those of you who have been assisted:
    • Please wait 15-20 minutes before attempting your purchase again.
    • If you are still getting an error please update your ticket, or submit one if you have not already.
    • If your issue is resolved and you still have a ticket open, please go ahead and close it.
    • If you have multiple issues regarding the same issue, please go ahead and close all but the original ticket. Multiple tickets will not expedite the process, but will actually increase the time it takes for us to address your issue.

    That... did not help
    141029-000982

  2. #102
    Junior Member
    Join Date
    Oct 2014
    Posts
    1
    141031-000462

    Same issue, can't buy anything from shop. Neither with credit card nor with paypal. I wanted to buy 1 Month Patron.

    Thx for your help.

  3. #103
    Quote Originally Posted by GM Hummingbird View Post
    If you're still having an issue, can you submit a ticket about this and post the reference number here?
    Hello Admin, Me and my wife both haven't been able to purchase anything for the past 2 weeks! I submitted a ticket 10days ago to no avail.
    If you could please help sort this out for us we would be most grateful!

    Ticket# 141024-000071

  4.   Click here to go to the next Archeage Team post in this thread.   #104
    Community Manager Fasti's Avatar
    Join Date
    Mar 2014
    Posts
    4,243
    Up to this point, everyone in this thread should be good now. Make sure to wait 20 minutes after our response was sent before trying again. Thanks!

  5. #105
    Junior Member
    Join Date
    Oct 2014
    Posts
    1
    sent in ticket a week ago and nothing yet so here goes ticket# 141024-001280

  6. #106
    Junior Member
    Join Date
    Oct 2014
    Posts
    1
    Same problem here with paypal.
    Incident #141019-003217 sent 10/19

    Thanks in advance

  7. #107
    Junior Member
    Join Date
    Oct 2014
    Posts
    1
    I guess they dont want our money i'm haveing the same issue. Incident #141030-000264

  8. #108
    Junior Member
    Join Date
    Oct 2014
    Posts
    5
    141030-002713

    Same problem for pass few days, please fix it. Thanks!

  9. #109
    Junior Member
    Join Date
    Oct 2014
    Posts
    1
    141025-002794

    Always " Please try Later" when trying to purchase Patron

  10. #110
    Junior Member
    Join Date
    Sep 2014
    Location
    Error 404
    Posts
    7
    141031-001042

    "Please try again later". Neither Credit Card or Paypal are working. I never had to work so hard to try to give my money to a company ...

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