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Thread: Permanent Ban for no reason?

  1. #1
    Junior Member
    Join Date
    Nov 2014
    Posts
    11

    Permanent Ban for no reason?

    Hi I have been waited for about 20days

    and I fianlly got an email and it says my account is banned permanently.

    "This is a notification that your account was found in violation of our Code of Conduct. We have issued a permanent ban for 3rd Party Programs/Hacking. For extreme or repeated violations, we are forced to take severe action which resulted in the closure of your account."

    This is what I got from GM Jaradus

    I already expalained I had a bug that my character started fall into water and underground
    when I tried to grab a wheel of my farmcart and ships. It happened several times on Nov.1-2
    and I got banned on Nov 2.

    I appealed as soon as I found out that my account was banned.

    I have never used 3rd party program or hacks in my life

    I need more explaination. When did i use 3rd time program or hacks ?

    I have been playing Archeage since Alpha, and I lost my account for no reason

    I need to know exactly what is going on

    I cannot accept permanent ban on my account because I have never done anything aganist your codes or rules.

    Question Reference # 141102-002252

    This is my previous ticket number

    Question Reference # 141120-001042

    This is my new ticket number I just got

  2. #2
    Senior Member
    Join Date
    Nov 2014
    Posts
    706
    Your account is gone. Move on. R.I.P.

  3. #3
    Junior Member
    Join Date
    Nov 2014
    Location
    Hastalos huevos detrino
    Posts
    24
    WELCOME TO REALITY!!
    I hope you learn, with your experience, like tons of us already did

    MORE THAN 15 DAYS BANNED FOR A FALSE POSITIVE!!!
    3 DAYS AFTER PURCHASE 1 PATRON MONTH, TO HELP FOR LEVELING MY 2 CHARACTERS, AND GET SOME GEAR FROM GHA!!!!!
    NEVER USED A HACK OR EXPLOID, I SPENT TIME AND MONEY TO BUILD UP MY CHAR.

    NOW EVERYTHING LOST BY TRIONīS INCOMPETENCE
    ♥♥♥♥ YOU ALL TRIONS FANS WHO DONT CARE ABOUT THIS FACTS
    HOPING MORE OF YOU WAKE UP

    FOLLOW THIS TOPIC, EXPLAIN YOUR CASE:
    http://forums.archeagegame.com/showt...anned-account-!

    Your question has been received. Due to heavier than normal traffic, our wait times are longer than usual. We will be in touch as soon as possible. We appreciate your patience.
    To update your question with additional information, click here to login and update your ticket.

    If you are unable to log in you can reply directly to this email and it will update your ticket.
    Subject
    141107-002752

    Question Reference # 141114-001860
    Date Created: 11/14/2014 11:41 AM
    Date Last Updated: 11/14/2014 11:41 AM
    Status: Unresolved

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