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Thread: Permanent ban for no reason

  1. #1
    Junior Member
    Join Date
    Nov 2014
    Posts
    11

    Permanent ban for no reason

    I have been waited for about 20 days since my account was banned

    and I fianlly got an email and it says my account is banned permanently.

    "This is a notification that your account was found in violation of our Code of Conduct. We have issued a permanent ban for 3rd Party Programs/Hacking. For extreme or repeated violations, we are forced to take severe action which resulted in the closure of your account."

    This is what I got from GM Jaradus

    I already expalained I had a bug that my character started fall into water and underground
    when I tried to grab a wheel of my farmcart and ships. It happened several times on Nov.1-2
    and I got banned on Nov 2.

    I appealed as soon as I found out that my account was banned.

    I have never used 3rd party program or hacks in my life

    I need more explaination.

    When exactly did i use 3rd time program or hacks ? What did I do ?

    I have been playing Archeage since Alpha, and I lost my account for no reason

    I need to know exactly what is going on

    I cannot accept permanent ban on my account because I have never done anything aganist your codes or rules.

    Question Reference # 141102-002252

    This is my previous ticket number

    Question Reference # 141120-001042

    This is my new ticket number I just got

  2. #2
    Yeah, welcome to the club. A third party program would be something that would lets say a bot program that runs a script to collect resources and labor.
    I was banned unfairly an hour after giving them 50$. GIVING TRION WORLDS MONEY IS A BANNABLE OFFENSE!
    Question Reference # 141113-000697
    Date Created: 11/12/2014 10:25 PM
    Status:Unresolved

  3. #3
    They were nice enough to refund me 3 days later for my purchase. My trion worlds account still banned with my all my defiance characters and rift stats.
    I was banned unfairly an hour after giving them 50$. GIVING TRION WORLDS MONEY IS A BANNABLE OFFENSE!
    Question Reference # 141113-000697
    Date Created: 11/12/2014 10:25 PM
    Status:Unresolved

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