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  Click here to go to the first Archeage Team post in this thread.   Thread: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

  1. #171
    Ticket Number: (61520)

    Apex not received after the money was charged.

  2. #172
    Senior Member Aprilieo's Avatar
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    Nov 2014
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    Alchemy farmer
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    Still waiting for my APEX purchase to be accepted
    Below is a summary of your Order:
    Order Items: ArcheAge APEX
    Order Number: 224831775
    Date of Order: February 21, 2015, 5:04:35 PM (UTC)

  3. #173
    Junior Member
    Join Date
    Feb 2015
    Posts
    1
    Ticket Number: 61947
    Cant purchase credits, says it needs to be checked by a human

  4. #174
    Junior Member
    Join Date
    Feb 2015
    Posts
    22

    un able to purchas

    I also can not purchase starter packs or credits although i was able to before please help.

  5. #175
    Junior Member
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    Feb 2015
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    22
    ticket number 62623

  6.   Click here to go to the next Archeage Team post in this thread.   #176
    Community Manager Fasti's Avatar
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    Mar 2014
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    Quote Originally Posted by Hikage View Post
    Ticket Number: 61947
    Cant purchase credits, says it needs to be checked by a human
    Hey, sorry for the delay. Can you try that purchase again for me?

    Quote Originally Posted by tiereny View Post
    I also can not purchase starter packs or credits although i was able to before please help.
    If you can try a different payment method, the purchase should go through.

  7. #177
    Junior Member
    Join Date
    Feb 2015
    Posts
    15
    I still can not add any Payment Method to my account!! Each time results in a bogus error, whether paypal or my credit card. I put in a ticket and you guys responded with comments that did not even make any sense " wait a few hours"... Do you want my money or not ???

    Please fix this issue or I will give my money to Blizzard instead...

  8. #178
    Junior Member
    Join Date
    Feb 2015
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    15
    Quote Originally Posted by Talexiz View Post
    I still can not add any Payment Method to my account!! Each time results in a bogus error, whether paypal or my credit card. I put in a ticket and you guys responded with comments that did not even make any sense " wait a few hours"... Do you want my money or not ???

    Please fix this issue or I will give my money to Blizzard instead...
    Ticket #63149

    Once again a customer trying to give you money and your not assisting him... *sigh*

  9. #179
    Junior Member
    Join Date
    Feb 2015
    Posts
    2
    Unable to complete purchase

    REQUEST #64020

  10. #180
    Junior Member
    Join Date
    Oct 2014
    Posts
    7
    Cant purchase anything...it says you've run into a problem whenever I ask it to resend code

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