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  Click here to go to the first Archeage Team post in this thread.   Thread: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

  1. #641
    Junior Member
    Join Date
    Dec 2016
    Posts
    4
    URRGGHHHH I am so FRUSTRATED.. For months now i've used the same debit card to purchase credits and now all of a sudden it won't work? I called my bank they said the issue is 'merchant side' .. Well 'merchant' what is your issue now? How are you going to fix this?? I've been encountering this error for a week. I tried another card.. same thing.. I tried amazon.. same thing.. I tried paypal.. same thing.. FIX THIS. I do not want to lose my farms (Stellar, Solar and Lunar) or my Treehouse due to your incompetence.

  2. #642
    Junior Member
    Join Date
    Dec 2016
    Posts
    4
    Request: 852298 Unable to buy credits.

    For months now i've used the same debit card to purchase credits and now all of a sudden it won't work? I called my bank they said the issue is 'merchant side' .. Well 'merchant' what is your issue now? How are you going to fix this?? I've been encountering this error for a week. I tried another card.. same thing.. I tried amazon.. same thing.. I tried paypal.. same thing.
    I live in the UNITED STATES fix this!

  3. #643
    Junior Member
    Join Date
    Mar 2017
    Posts
    3
    request 852136
    9 out 10 purchases fails... can you have a look? It's clearly not my Paypal account as i use it for other stuff.
    Also, it seems that some purchases actually do succeeds but i cant tell why.

  4. #644
    Junior Member Grreenn's Avatar
    Join Date
    May 2015
    Location
    Poland
    Posts
    9
    #853086
    Cant enter to game
    Vodoo

  5. #645
    Junior Member
    Join Date
    Mar 2017
    Posts
    1
    Request 857757 - unable to complete your purchase

    Thank you

  6. #646
    Junior Member
    Join Date
    Mar 2017
    Posts
    1
    Request 852767 - unable to complete your purchase.

    flagged for anti fraud upon using a prepaid card maybe? Help.

  7. #647
    I'm having that issue as well, and I can't get my patron to resub. I've tried to do so both in game and from chrome and no luck either way. I've already put a ticket in on another account for the inability to purchase. I've had these problems for months and it's very frustrating.

  8. #648
    Junior Member Ceraph's Avatar
    Join Date
    Dec 2016
    Posts
    10
    861851 - Can't add New Payment Method "We have encountered an internal error. Please try again."

    I deleted my payment method but now i cant add a new payment method.
    I need to pay for my PATRON.

  9. #649
    Junior Member Ceraph's Avatar
    Join Date
    Dec 2016
    Posts
    10
    Im still waiting for an answear.

  10. #650
    Junior Member
    Join Date
    Apr 2017
    Posts
    1
    #861590

    Trying to use my steam wallet. I've been trying all week.

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