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  Click here to go to the first Archeage Team post in this thread.   Thread: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

  1. #681
    Junior Member
    Join Date
    Dec 2016
    Posts
    1
    hello what's up gm that's my thing
    REQUEST #1034063

  2. #682
    Junior Member Grreenn's Avatar
    Join Date
    May 2015
    Location
    Poland
    Posts
    22
    Request #1034841
    I have a problem - I tried to move the character from the server to another one. It took away credits but the form did not move. What is going on?!?!?!
    The character from the Rebtibution server (EU) to Eann server (EU)
    Whyme

  3. #683
    Junior Member Minnimix's Avatar
    Join Date
    Jan 2018
    Posts
    3

    Paypal wrong country

    Request : 1034939#

    can't add payment

    Error message :

    Your PayPal account is registered with a different country than the account you are currently using.

  4. #684
    Junior Member
    Join Date
    Sep 2015
    Posts
    6
    #1041844

    Submit button on website will not work ... after entering all my card details.

  5. #685
    Junior Member Elysium Hanure's Avatar
    Join Date
    Aug 2016
    Location
    Colombia-Cali
    Posts
    16

    Exclamation Unable To purchase

    Captura.jpgGood

    I bought 3 apex in order to have my golden inoch packege, but it tells me that the purchase was not made and I verify that if I have the 3,000 credits requested, please help me before this article is removed from the store.

  6. #686
    Junior Member
    Join Date
    Oct 2014
    Posts
    6
    Hello guys,
    I don't seem to be able to add my new CB, please halp.

    request #1052180

  7. #687
    Junior Member Grreenn's Avatar
    Join Date
    May 2015
    Location
    Poland
    Posts
    22
    Request #1058727
    TRANSFER FAILED
    Whyme

  8. #688
    Junior Member
    Join Date
    May 2014
    Posts
    3

    Unable to add payment

    Ticket#1058846
    when adding payment methods states internal error. I have gone round with the copy pasta reset cookies people for better than a week now. I am trying to purchase the new fresh start packs. With no payment method it obviously wont happen.

  9. #689
    Junior Member
    Join Date
    Mar 2018
    Posts
    1
    Request #1060438

    Tried multiple times to update payment and reactivate patron on 2 accounts. Payment failed each time. Please help...I don't want to loose my land.

  10. #690
    Junior Member Creatrix's Avatar
    Join Date
    Mar 2018
    Posts
    2
    So I've got a question; why is it that I could make a purchase to get to the character creation for the fresh start server on a new trion account, but when I want to purchase credits on my original account it tells me that my house address is wrong? I have to say that this is absolute bs, I'm on the NA server for both accounts, sure it may be a different email but I'm sure you can use the same card to make payments on two accounts. Clearly Trionworlds does not want any money, they should just make it so that everyone gains the credits in-game by working hard and completing quests instead of purchasing it.

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