+ Reply to Thread
Page 1 of 24 1 2 3 11 ... LastLast
Results 1 to 10 of 232

  Click here to go to the first Archeage Team post in this thread.   Thread: Not Receiving A Glyph Authentication Code Email?

  1.   Click here to go to the next Archeage Team post in this thread.   #1
    Community Manager Fasti's Avatar
    Join Date
    Mar 2014
    Posts
    4,143

    Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers!

    There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working with these email providers on resolving this, we do not have an estimate for when a fix will be in place.

    In the meantime, our support team can help you change the email address on your Glyph account (since you won't be able to do it yourself).

    If you are unable to sign into your account to submit a ticket, you can email our support team directly at support@trionworlds.com. Make sure to include the new email address you'd like to use on your account so we can get you fixed up as quickly as possible. There are no issues receiving these codes when using emails from Gmail.com, Yahoo.com, or Outlook.com, so you may want to select one of these email domains.

    When selecting a new email address, make sure it has not already been used to create another Glyph account.

    Once you've received a ticket number, post it in this thread and we will get you squared away as soon as possible.

    Thanks!

  2. #2
    Junior Member
    Join Date
    May 2015
    Posts
    4
    Ticket (173451)

  3.   Click here to go to the next Archeage Team post in this thread.   #3
    Community Manager Fasti's Avatar
    Join Date
    Mar 2014
    Posts
    4,143
    Quote Originally Posted by Taygeta View Post
    Ticket (173451)
    You're all set now!

  4. #4
    Junior Member
    Join Date
    May 2015
    Posts
    4
    Thx Gm Fasti, its works now

  5. #5
    Junior Member
    Join Date
    May 2015
    Posts
    1
    Ticket (171015)

  6. #6
    Junior Member
    Join Date
    May 2015
    Posts
    2
    Ticket (173052)

  7. #7
    Junior Member
    Join Date
    May 2015
    Posts
    3
    made a mistake with the email adress.
    ticket #173501

  8.   Click here to go to the next Archeage Team post in this thread.   #8
    Community Manager Fasti's Avatar
    Join Date
    Mar 2014
    Posts
    4,143
    Quote Originally Posted by Tjollgor View Post
    Ticket (173052)
    Can you update your ticket to include a new email address to use on your account? Once we have a new email address, we can get this fixed up for you very quickly.

  9. #9
    Junior Member
    Join Date
    May 2015
    Posts
    2
    I replied to the request-received-mail with a new address.

  10.   Click here to go to the next Archeage Team post in this thread.   #10
    Community Manager Fasti's Avatar
    Join Date
    Mar 2014
    Posts
    4,143
    Thanks! Everyone who has posted up to this point should be all set.

+ Reply to Thread
Page 1 of 24 1 2 3 11 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts