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  Click here to go to the first Archeage Team post in this thread.   Thread: [A Tear-Stained Letter from Scapes]: Click to read!

  1.   Click here to go to the next Archeage Team post in this thread.   #1
    Community Manager Scapes's Avatar
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    [A Tear-Stained Letter from Scapes]: Click to read!

    Adventurers,

    A little over a year ago, I joined Trion Worlds to take point on building the online community for their newest game, ArcheAge. I had heard of the title years before, back when it was only a project name uttered in hushed whispers at my erstwhile studio while publishing a competing product. It was very poetic and a privilege to later shape the player experience on a game that thrills me with the richness of its features and openness of its gameplay.

    Reviewing my notes from those early days, the second page of the first journal includes a one-liner I wrote down while FireCait and I designed the GDC 2014 press demo. It reads "the game players and developers create together". ArcheAge has evolved considerably since our service first opened its virtual doors to players worldwide during Alpha. My writings are filled with community achievements, chronicling game changes that were communicated and enacted based on the critical yet constructive insights from ArcheAge's passionate players. Early examples such as changing the trade pack loot division during Beta, increasing archeum availability days before launch, and adjusting the offline labor regeneration rate a few months ago come to mind. It was your feedback as ArcheAge's community that made these changes reality.

    I fervently anticipate the changes still to come with the many-featured ArcheAge 2.0 game update on the near horizon but I will enjoy learning, testing, and playing this new content alongside you all as a member of this community. It is with bittersweet excitement that I announce I am joining FireCait on a new, as-of-yet-unannounced project. You may have seen our teaser for it last week: devilinsideyou.com. Taking up the mantle as your Senior Community Relations Manager is the utterly excellent Seraphina "Celestrata" Brennan, my friend for many years and now colleague as of this day. Her experience engaging fiercely zealous fanbases and championing proactive communications pairs her to the ArcheAge community perfectly.

    ArcheAge has been a milestone title in my career and I will absolutely continue growing the empire of [NAME REDACTED], my character on Ollo. I may also continue hosting the weekly ArcheAge livestream alongside Khrolan and Amary from San Francisco until we finish construction of a second broadcasting studio in the Austin office. I eagerly look forward to meeting with you all at Gamescom and PAX Prime later this year to trade war stories and salty tales together over a mug of ale.

    Wishing each and every one of you calm seas, safe travels, and may the wind be ever at your back!

    Evan "Scapes" Berman
    ArcheAge Senior Community Relations Manager Emeritus

  2.   Click here to go to the next Archeage Team post in this thread.   #2
    ArcheAge Associate Producer Celestrata Bloodsong's Avatar
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    Greetings Adventurers!

    Let me start off by saying how excited I am to be posting here today! My name is Seraphina Brennan, but some of you may know me better as Celestrata. While I hail from the great Northeast of the United States, I've moved to Austin, TX to join the Trion Worlds team as your new Community Manager for ArcheAge!

    Now while I'm relatively new to the continents of ArcheAge (currently grinding up my characters on a few servers so I can immerse myself in what's going on), I am anything but new to massively multiplayer gaming. Some of you may recognize my name from my days as a Senior Editor and Community Manager on Massively.com (now Massively Overpowered, of course), while others may recognize me from my days traveling Middle-earth in The Lord of the Rings Online, and still others may recognize me from the battle-torn Lost Sectors of Infinite Crisis.

    But before any of that, I was tearing through MUDs like DragonRealms and Gemstone III, adventuring in EverQuest and Asheron's Call, and capping my character in one of my favorite MMOs of all, Nexus: The Kingdom of the Winds. I have to say, it's pretty surreal to be working on a game made by Jake Song after playing Nexus so long ago.

    While I normally play tanks and healers in my games, I've been all over the place in ArcheAge. My favorite class so far is my Hexblade, but I also have a lot of love for my Inquisitor and Shadehunter. I'm still totally in the period of frequent class swapping as I play around to find what really fits my play style for the game I could fall back to my usual ways as a Paladin or end up at Darkrunner, who knows!

    Some of you may be wondering where Scapes is heading to. Don't worry, my old friend will be taking on a new role which you'll get to hear about very soon. Exciting times!

    With all of that said, I cannot wait to meet you guys! Feel free to post your own introduction, thoughts, and/or questions here in this thread or, join us over on Reddit. I'll be doing an official AMA over there all day.

    Until then, may your feet find your path, and may the wind find your sails.

    ~Seraphina "Celestrata" Brennan

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    Hi

  4.   Click here to go to the next Archeage Team post in this thread.   #4
    Director of Community Relations
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    What, "Hi?" Not even "FIRST?" =)
    Hehehe. I did want to chime in here to say that for the first time, ArcheAge will have a full-time, dedicated Community Manager. Scapes was juggling AA alongside Defiance and it was a heck of a load. Defiance is going to Kiwibird, and with Celestrata here now, we are going to have more time dedicated to you folks. ArcheAge deserves it!

    We can hardly wait to announce what Scapes is working on next!
    ;-)#

  5. #5
    Hi Celestrata. I really hope you are ready for this....Its not easy job to make your customers happy, especially when so much damage already done. But i truly hope you will do everything that in your power to make us want to come back or continue to play this beautiful game called Archeage.
    Alinna from Dramahuta

  6. #6
    Senior Member Physician's Avatar
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    Quote Originally Posted by Scapes View Post
    Adventurers,

    A little over a year ago, I joined Trion Worlds to take point on building the online community for their newest game, ArcheAge. I had heard of the title years before, back when it was only a project name uttered in hushed whispers at my erstwhile studio while publishing a competing product. It was very poetic and a privilege to later shape the player experience on a game that thrills me with the richness of its features and openness of its gameplay.

    Reviewing my notes from those early days, the second page of the first journal includes a one-liner I wrote down while FireCait and I designed the GDC 2014 press demo. It reads "the game players and developers create together". ArcheAge has evolved considerably since our service first opened its virtual doors to players worldwide during Alpha. My writings are filled with community achievements, chronicling game changes that were communicated and enacted based on the critical yet constructive insights from ArcheAge's passionate players. Early examples such as changing the trade pack loot division during Beta, increasing archeum availability days before launch, and adjusting the offline labor regeneration rate a few months ago come to mind. It was your feedback as ArcheAge's community that made these changes reality.

    I fervently anticipate the changes still to come with the many-featured ArcheAge 2.0 game update on the near horizon but I will enjoy learning, testing, and playing this new content alongside you all as a member of this community. It is with bittersweet excitement that I announce I am joining FireCait on a new, as-of-yet-unannounced project. You may have seen our teaser for it last week: devilinsideyou.com. Taking up the mantle as your Senior Community Relations Manager is the utterly excellent Seraphina "Celestrata" Brennan, my friend for many years and now colleague as of this day. Her experience engaging fiercely zealous fanbases and championing proactive communications pairs her to the ArcheAge community perfectly.

    ArcheAge has been a milestone title in my career and I will absolutely continue growing the empire of [NAME REDACTED], my character on Ollo. I may also continue hosting the weekly ArcheAge livestream alongside Khrolan and Amary from San Francisco until we finish construction of a second broadcasting studio in the Austin office. I eagerly look forward to meeting with you all at Gamescom and PAX Prime later this year to trade war stories and salty tales together over a mug of ale.

    Wishing each and every one of you calm seas, safe travels, and may the wind be ever at your back!

    Evan "Scapes" Berman
    ArcheAge Senior Community Relations Manager Emeritus
    BUT... Ezi MADE A CHURCH FOR YOU!
    DIDNT EVEN LAST A MONTH! LOL Now, it's going to be destroyed... RIP.

    Also,

    Ty for everything scapes! It was nice having you!
    RIP 2014 - 2018
    Cardiologist/Physician/Giver

    "Time for me to move on, have fun everybody and be nice to each other and play the selfless game. After all, its just a game." - Cardio

  7. #7
    Senior Member Siobhan's Avatar
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    Good luck and godspeed, Scapes!

    Welcome, Celestra! I only have a couple of pieces of advice:

    1. We're not children, even though some of our posts can be relatively childish. Please don't treat us that way. We don't enjoy being talked to as if we're four years old and need to be cajoled and petted. We don't want our hands held while you shield us from the bad things.

    2. Keep us in the loop, and let us know if something that's happening is something that's being addressed, and don't keep it all "behind the curtain." We can deal with almost anything, but "keeping secrets" isn't one of them.

    3. Finally, be present. Don't go for days or weeks without at least jumping in and saying "Hey, Here's a picture of my cat on a tricycle!" When you're not here, we feel like you're deliberately ignoring us and that you have "better things to do..."

    Welcome to the fire, Celestra! Hope you don't regret jumping out of the frying pan!
    Is anyone else sad to know that people will rant and rave about being banned when they know damn good and well they broke the rules? Sadder still is the energy consumption and the lengths they will go to so they can continue to break them... and the threads they post when they finally get caught.

  8. #8
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    Quote Originally Posted by Scapes View Post
    devilinsideyou.com
    Looks silly.

  9. #9
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    well i hope you don't end up as a Scapegoat for another Korean/Trion cash grab game.
    My condolence to the new Scapegoat, hope your fur is thick enough to bear your destiny.

  10. #10
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    Quote Originally Posted by Scapes View Post
    Adventurers,

    A little over a year ago, I joined Trion Worlds to take point on building the online community for their newest game, ArcheAge. I had heard of the title years before, back when it was only a project name uttered in hushed whispers at my erstwhile studio while publishing a competing product. It was very poetic and a privilege to later shape the player experience on a game that thrills me with the richness of its features and openness of its gameplay.

    Reviewing my notes from those early days, the second page of the first journal includes a one-liner I wrote down while FireCait and I designed the GDC 2014 press demo. It reads "the game players and developers create together". ArcheAge has evolved considerably since our service first opened its virtual doors to players worldwide during Alpha. My writings are filled with community achievements, chronicling game changes that were communicated and enacted based on the critical yet constructive insights from ArcheAge's passionate players. Early examples such as changing the trade pack loot division during Beta, increasing archeum availability days before launch, and adjusting the offline labor regeneration rate a few months ago come to mind. It was your feedback as ArcheAge's community that made these changes reality.

    I fervently anticipate the changes still to come with the many-featured ArcheAge 2.0 game update on the near horizon but I will enjoy learning, testing, and playing this new content alongside you all as a member of this community. It is with bittersweet excitement that I announce I am joining FireCait on a new, as-of-yet-unannounced project. You may have seen our teaser for it last week: devilinsideyou.com. Taking up the mantle as your Senior Community Relations Manager is the utterly excellent Seraphina "Celestrata" Brennan, my friend for many years and now colleague as of this day. Her experience engaging fiercely zealous fanbases and championing proactive communications pairs her to the ArcheAge community perfectly.

    ArcheAge has been a milestone title in my career and I will absolutely continue growing the empire of [NAME REDACTED], my character on Ollo. I may also continue hosting the weekly ArcheAge livestream alongside Khrolan and Amary from San Francisco until we finish construction of a second broadcasting studio in the Austin office. I eagerly look forward to meeting with you all at Gamescom and PAX Prime later this year to trade war stories and salty tales together over a mug of ale.

    Wishing each and every one of you calm seas, safe travels, and may the wind be ever at your back!

    Evan "Scapes" Berman
    ArcheAge Senior Community Relations Manager Emeritus
    farewell, scapes.

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