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  Click here to go to the first Archeage Team post in this thread.   Thread: Claim Your Extra Hallowtide Tokens!

  1.   This is the last Archeage Team post in this thread.   #1
    ArcheAge Associate Producer Celestrata Bloodsong's Avatar
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    Claim Your Extra Hallowtide Tokens!

    Greetings Adventurers,

    As we stated earlier, due to the bug in the Candy Toss portion of the Hallowtide Festival, we are offering all players who collected at least 5 tokens during the event an additional 14 Tokens to use towards purchasing prizes. If you collected at least 5 tokens, you can claim your extra tokens by following the steps below:

    1. Visit https://archeage.trionworlds.com/ and log in.
    2. Find the "Hallowtide Festival Token Compensation Grant" item and select it. It will be a free item.
    3. Choose which character to give the extra tokens to. You may only apply this offer on a single character, one time.

    Afterwards, the tokens will be sent to you via in-game mail, ready for you to add to your collection.

    An important note regarding prize claims:

    Once the Hallowtide Festival ends on November 3rd, Festival Law will be lifted from Two Crowns. This means that any visiting Easterner will either need to sneak into Two Crowns to claim their prize or wait for the Hallowtide Festival Prizes to be added into a new redemption machine on Mirage Isle.

    The Festival Redemption Machine will last in Two Crowns until November 10th. XL intends to have the prizes continuously available for anyone to redeem in Mirage Isle shortly thereafter with the introduction of a new redemption machine. This machine will be enabled as part of the November Update.

    Again, we apologize for the issues encountered in this event, and we will continue to work with XL to improve the events for the future.

    Sincerely,
    The ArcheAge Team

  2. #2
    Thank you soooo much:3

  3. #3
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    Thanks for the extra, its a shame that it was only 14 though, a lot missed out on a whole lot more (lets say they missed half of all event for a week, 4x a day x 3.5 days x 2 tokens = 28 missed) but yeah, thanks for giving something back, hopefully next events wont go so bad (also , my math may be bad lol)

  4. #4
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    Quote Originally Posted by HaseoMisaki View Post
    Thanks for the extra, its a shame that it was only 14 though, a lot missed out on a whole lot more (lets say they missed half of all event for a week, 4x a day x 3.5 days x 2 tokens = 28 missed) but yeah, thanks for giving something back, hopefully next events wont go so bad (also , my math may be bad lol)
    this is for the few maintenances that occurred not because you're a casual and can't make it to every event

  5. #5
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    Quote Originally Posted by Literally View Post
    this is for the few maintenances that occurred not because you're a casual and can't make it to every event
    so this is not because of the bugged event?


    when are we getting the compensation because of the bugged event in the arena in two crowns?

  6. #6
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    Quote Originally Posted by Literally View Post
    this is for the few maintenances that occurred not because you're a casual and can't make it to every event
    Technically you miss out on a whole lot more if you aren't a casual and actually attempted to get yourself to the arena each time only to have it fail. 14 isn't even close. I guess I'm happy that there isn't something I really really want in there.
    Customer Service, Communication, Compensation, Consistency
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  7. #7
    Senior Member Moly's Avatar
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    Quote Originally Posted by MsInanis View Post
    when are we getting the compensation because of the bugged event in the arena in two crowns?
    Quote Originally Posted by Celestrata Bloodsong View Post
    There will not be further reconsideration on this one. We were able to get a request of 14 tokens approved with XL, and that is the final number. XL's original suggestion was 7 tokens.
    That will be the only Hallowtide token delivery


    Quote Originally Posted by Trixologist View Post
    I guess I'm happy that there isn't something I really really want in there.
    So am I.
    Moly Prim
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    In honor and memory of Quillodon. Thiol's child, God of Yata, Heavenly Protector of explorers, Keeper of the hidden library and Erenor's story

  8. #8
    I am unable to see the option to claim the tokens on their website, just the usual patron and pack options. Is it just me or are there others?

  9. #9
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    Not getting either

  10. #10
    Senior Member Saryasino's Avatar
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    It's not listed there for me either?
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