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  Click here to go to the first Archeage Team post in this thread.   Thread: Anyone else having a problem logging in to account management?

  1. #11
    Junior Member
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    Aug 2014
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    19
    Further investigated and it is legit. It's used on several copies of email replys from Trion Worlds Account Services post across loads of different sites.

  2. #12
    Senior Member
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    Aug 2014
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    Didn't Scapes post that they were doing updates and such on their systems to correct the missing Patron errors? Maybe that has something to do with it. I can't get into my account that is a Patron - but I can get into a plain old alternate account (that's just going to be for an alt or two)

  3. #13
    I also can't log in and my friends also have the same problem. i think its a bug on the actual website.

  4. #14
    Junior Member
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    Aug 2014
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    Quote Originally Posted by smogzy View Post
    Same here too..

    Your account is currently unavailable. Please try again later.

    Able to log in and update Archeage and play Rift but cant get access to my account

    It's pretty stupid that you can't issue a support ticket if you can't access your account, no phone number and the support email alternative is needs to be goggled up but seems very suspect:

    trionworld1@mailwc.custhelp.com

    Is this the correct legit email?
    Yup, it seems like that @mailwc.custhelp.com is just a trion mailserver.

  5. #15
    Junior Member
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    Aug 2014
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    I'm having the same issue. I can't even log in to the Glyph launcher and update the game.

    Still anyone on this issue? Someone got a solution or the problem resolved?

  6. #16
    Still the same issue.

    I just want to be sure i'll be able to play as soon as the CBE4 starts :/

  7. #17
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    Quote Originally Posted by Alcyon83 View Post
    Still the same issue.

    I just want to be sure i'll be able to play as soon as the CBE4 starts :/
    Do you also get the autenticaiton error while trying to log in Glyph launcehr to update?

  8. #18
    Senior Member
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    Quote Originally Posted by Syphen View Post
    Getting a message saying your account is currently unavailable. Please try again later and wondering if I should be worried.
    Same here just noticed it this morning.

  9. #19
    For me it's just the website account.

    i can log in the Glyph launcher, but since i have a silver pack i've no way to know if the game will work until CBE4 starts.

  10. #20
    Senior Member
    Join Date
    Jul 2014
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    Quote Originally Posted by Alcyon83 View Post
    For me it's just the website account.

    i can log in the Glyph launcher, but since i have a silver pack i've no way to know if the game will work until CBE4 starts.
    Same here.

    Edit: found this old post http://forums.riftgame.com/general-d...9-11-11-a.html They may still be working on the issue with Patron not showing in CBT events.

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