24 DAYS LEFT OF PATRON ON ACCOUNT, BUT NO PATRON IN GAME FOR A FEW DAYS
Tuesday at 20:10
24 days left of patron on account, but NO patron in game for a few days
GM Tiana Yesterday at 21:08
Thank you for contacting us regarding ArcheAge.
I apologize for the confusion this issue has caused, and I can certainly understand how not seeing all your Patron time would be frustrating. The game time displayed in-game is not always accurate to what your actual total Patron time is. The time in-game will only have 1 cycle of your Patron time, and players will often have several stacked up. If you want to see your actual Patron time remaining you can visit the below link and log into your account.
If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing ArcheAge.
Your reference number for this ticket is 850372.
Trion Worlds Inc
Today at 14:17
Already done that and I know what time I've paid for. I don't rely on your website to tell me that I use my OWN calendar.
PATRON SUBSCRIPTION HISTORY
Payment method: --
Patron Subscription Plan: -- Status: Active
Active Time Remaining: 21 Days Renewal Date: --
Renewal Amount: --
This has been going on for several days now.
Please fix it and credit my missing time AND the labor it robbed me of!