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  Click here to go to the first Archeage Team post in this thread.   Thread: 6 days with no response...

  1. #1

    6 days with no response...

    according to support this is a time sensitive issue but it has been close to a week now with no response... what is going on??

    ticket number - 848962

  2. #2
    Senior Member
    Join Date
    Aug 2014
    Location
    California
    Posts
    1,210
    This is normal. Response times average a week, sometimes longer.
    Mulberry ~ Tahyang East
    Moonstone ~ Tahyang West
    Snowberry ~ Tahyang East
    Cinnabar ~ Tahyang East

  3.   This is the last Archeage Team post in this thread.   #3
    Customer Support ZamboniChaos's Avatar
    Join Date
    Feb 2016
    Posts
    1,223
    Your ticket is definitely moving up the queue, and you'll receive a reply as soon as we take care of the tickets in front of yours. Thanks for your patience!
    Need help? Contact our Customer Support team here!

    Trion Worlds Support Center
    @TrionHelp
    facebook.com/TrionHelp

  4. #4
    Junior Member
    Join Date
    Mar 2017
    Posts
    1
    Yea I'm at 7 days and still nothing.

  5. #5
    Junior Member
    Join Date
    Jan 2017
    Posts
    8
    avg 3 weeks for anything other than patron issues..

  6. #6
    great! thanks a ♥♥♥♥ing lot! because of your ♥♥♥♥ing ticket times you wont help with my ♥♥♥♥ing problem thanks a ♥♥♥♥ing lot!!!

  7. #7
    Junior Member
    Join Date
    Mar 2017
    Posts
    27
    Been playing the game since just before 3.0, only had minor technical problems with 3.0. That was a few months ago and those problems I could understand that things would take a bit of time to get a response. However, 7 days on a current ticket without even a "hey we have not forgotten you" type email..... really?

    Request #852856 - 7 days no response

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