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  Click here to go to the first Archeage Team post in this thread.   Thread: 6 days with no response...

  1. #1

    6 days with no response...

    according to support this is a time sensitive issue but it has been close to a week now with no response... what is going on??

    ticket number - 848962

  2. #2
    Senior Member
    Join Date
    Aug 2014
    This is normal. Response times average a week, sometimes longer.
    Claw to earth, blood to water, fang to wind, heart to Tahyang.

    Mulberry ~ <Archangels> ~ Conviction East
    Moonstone ~ <Odyssey> ~ Conviction West
    Snowberry ~ Cinnabar ~ <Wayfarers> ~ Conviction East

  3.   This is the last Archeage Team post in this thread.   #3
    Customer Support ZamboniChaos's Avatar
    Join Date
    Feb 2016
    Your ticket is definitely moving up the queue, and you'll receive a reply as soon as we take care of the tickets in front of yours. Thanks for your patience!
    Need help? Contact our Customer Support team here!

    Trion Worlds Support Center

  4. #4
    Junior Member
    Join Date
    Mar 2017
    Yea I'm at 7 days and still nothing.

  5. #5
    Junior Member
    Join Date
    Jan 2017
    avg 3 weeks for anything other than patron issues..

  6. #6
    great! thanks a ♥♥♥♥ing lot! because of your ♥♥♥♥ing ticket times you wont help with my ♥♥♥♥ing problem thanks a ♥♥♥♥ing lot!!!

  7. #7
    Been playing the game since just before 3.0, only had minor technical problems with 3.0. That was a few months ago and those problems I could understand that things would take a bit of time to get a response. However, 7 days on a current ticket without even a "hey we have not forgotten you" type email..... really?

    Request #852856 - 7 days no response

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