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  Click here to go to the first Archeage Team post in this thread.   Thread: Missing Housing Design? Stay updated here

  1.   Click here to go to the next Archeage Team post in this thread.   #1
    ArcheAge Community Manager
    Join Date
    Mar 2016
    Posts
    855

    Missing Housing Design? Stay updated here

    UPDATED: We've identified the issue. We're fixing it. It'll take 6-12 hours. We'll keep you updated here.
    This is still true: Because of this issue, we will NOT lift the housing placement restriction until all housing is delivered.


    Hello adventurers!

    The EU servers came back up without a hitch... well almost

    We have gotten many reports of players missing housing designs and are looking into it. There may be an in-game mail delay, or it might be something else. So we need you to shoot us some info if possible and we'll keep you updated right here.

    A quick reminder that housing placement is blocked:
    North America – Down on September 7 at 12:00 PM PDT. Up on September 10 at 12:00 PM PDT.
    Europe – Down on September 7 at 2:00 PM UTC. Up on September 10 at 2:00 PM UTC.

    Because of this issue, we will NOT lift the housing placement restriction until all housing is delivered.

    If you've noticed this issue affecting you, please leave a response in this format.

    Username/Server/List of missing housing designs

    Cheers,
    Muzzy

  2. #2
    Junior Member
    Join Date
    Sep 2015
    Posts
    20
    Hello, *raises hand for house design issue* Zepop/Retribution/Spired Chateau + armourer's townhouse.
    Also the chests & possessions within them aren't in mail.

    Cheers folks.

  3. #3
    Senior Member Muido's Avatar
    Join Date
    Aug 2015
    Posts
    363
    Odime / Retribution / 28x28 Oak-Treehouse, 3 24x24 farms (lunar/solar/stelar), 1 24x24 farm, 1 advanced fellowship plaza, 1 16x16 farm, 1 8x8 solar

  4. #4
    Nickiminaj, retribution
    missing solar scarecrow farm kit, 1 gazebo, 1 rose cottage

  5. #5
    Senior Member
    Join Date
    Nov 2014
    Posts
    178
    Quote Originally Posted by Muzzy View Post
    Hello adventurers!

    The EU servers came back up without a hitch... well almost

    We have gotten many reports of players missing housing designs and are looking into it. There may be an in-game mail delay, or it might be something else. So we need you to shoot us some info if possible and we'll keep you updated right here.

    A quick reminder that housing placement is blocked:
    North America – Down on September 7 at 12:00 PM PDT. Up on September 10 at 12:00 PM PDT.
    Europe – Down on September 7 at 2:00 PM UTC. Up on September 10 at 2:00 PM UTC.

    Because of this issue, we will NOT lift the housing placement restriction until all housing is delivered.

    If you've noticed this issue affecting you, please leave a response in this format.

    Username/Server/List of missing housing designs

    Cheers,
    Muzzy
    All the people i spoke to on retribution didnt receive any designs but also no storage boxes including the items in it. Only individual items which were still standing on the farms etc were send with mail.

  6. #6
    Junior Member
    Join Date
    Dec 2014
    Posts
    24
    Astraa/Tempest/Villa,Gazebo,Improved Scarecrow
    Mount Fanatic

  7. #7
    Senior Member Galadriane's Avatar
    Join Date
    Sep 2014
    Location
    Sydney, Australia
    Posts
    321
    Server: Retribution

    none of my 3 accounts/char have their designs, nor chests and contents, only received:
    • Compo box
    • compo tax certs
    • Demo notice (without any design)
    • and still had the Due Tax mails from previous server

  8. #8
    Junior Member
    Join Date
    Nov 2014
    Posts
    7
    Bonga/Retribution/Town house upgraded to armourer's + 24x farm and that 16x farm with the farm thing not in the middle, also all chests and their contents

  9. #9
    Senior Member
    Join Date
    Sep 2014
    Posts
    495
    This affects me and I do not like the idea of posting my character or account names here, seems a very bad idea in light of yesterday's massive Experion hacking. I will PM Muzzy if his inbox isn't full

  10. #10
    Senior Member Sovorack's Avatar
    Join Date
    Nov 2014
    Location
    South Windscour
    Posts
    177
    Sovorack/Tempest/Mining Tatched + 2 x 16x16 scarecrows
    Sovo/Tempest/Tatched

    Also my chests haven't arrived
    <Haranyan Royal Guards>
    <Heaven Sent>
    <Xcstasy>
    <Inappropriate>
    <Xcstasy>
    <Omen>
    -
    KRAKEN


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