I know that this seems like it may just be a minor thing only affecting a few players, but how many people on the day they opened the new servers were as meticulous as I was going through things, doing math, making sure that I received everything I was suppose to have. I would imagine that most people just clicked on their mail and hit receive all and was done with it. Just because they were so anxious about putting land down, new server ect and didn't notice something that I happened to notice.
Everyone should be compensated for the missing tax certs that was promised and NOT have to put in a ticket for each and every account. Just because they don't know they were cheated does not mean they weren't cheated and Trion shouldn't take responsibility and take care of it.
*** Update** Got a reply back on my ticket apologizing for the missing 60 tax certs and told me to submit information on the rest of my accounts... So between my husband and I that is 5 accounts I have to catalog and submit.***