I can't find the location for this item.. i put in a ticket, and TRION also can't find the location of this item, and said..:I apologize for the confusion this has caused and I think some the websites below may be able to help you find the information you need.
http://archeagedatabase.net/us/ - This website houses information on most items, quests, and other features currently in the game
http://wiki.archeagegame.com/Main_Page - This is the official ArcheAge wiki that players can update
http://forums.archeagegame.com/forum.php - Our official forums where you can find player guides and our bug reporting forums
ArcheAge is a deep and sophisticated game, so Customer Support is unable to provide specific information on how to complete every quest or find every item. However, the sites above and your fellow adventurers should have the answers you're looking for. If you're unable to find a solution, head to our forums and let us know about this in a bug report.
If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing ArcheAge.
So.. yada yada yada.. this is the bug report.. nothing is easy with TRION so i'm thinking i might be in the wrong place with this post. soooo.. anyone have any news about the Total Upgrade Ticket?