My guildy has reinstalled the game 17 times through steam and glyph and he keeps getting booted each time he re-downloads he uninstalls all files associated with game this was all after the last maintenance.

SO it cannot be a re routing ports issue it is not an antivirus issue he was able to get into another server on a new toon but went back to Kraken just to be booted. Is there a fix coming through next maintenance.

p.s he can play game on another computer