I Havn't played Archeage since 2015 now, redownloaded the game yesterday and found out that my character was missing, nowhere to be found, checked both Europe and North America as well as all the servers and nothing, I had to make a new account (to prevent any potential overwriting or what not) to make a new character, to level it up to 15, to post on the forum, I made a ticket as well but I am posting here in the hope to speed up the processus a bit because I'd really like to get my character back as soon as possible so If a nice staff member comes upon this post, please take a look at the ticket number #1111180. Thank you very much.