Got a suspicious activity detected debuff by mistake

[Rafaogata]

Hi, my character "Rafa" on nui server got a "suspicious activity detected" debuff by mistake. I was with my boyfriend ("Volcan") on his merchant and we turned on our seabreeze shroudlight to run away from golden leprechaum guild (the players chasing us were: Giogel , Desukuin, Lucasgnk). The seabreeze shroudlight makes our merchant invisible to other radars. As u can see on the print screen , our merchant have the seabreeze shroudlight and I spent 15 eco fuel to turn it on.
Can u remove the buff? I got it for 6 hours by a mistake, i can't move, i can't do anything!!! I want to farm my hiram gear , but I can't , due a system error.

Check the pictures to see the proof:

shroudlight.jpg

seab.jpg

[Volcan3]

Can someone from support take a look at this post, please?

[pvcpvc]

+1.

Its insane that a system works like that.

So we can get lots of ppl to report a raid leader and get him out of action for some hours on prime time? thats dumb, incomming mass reports on red boats owners so we can kill kraken.

[Muzzy]

Can someone from support take a look at this post, please?

Did you actually make a support ticket at Support.TrionWorlds.com or email Support@TrionWorlds.com?

[Rafaogata]

Request #1114179

[Rafaogata]

Request #1114179

[Volcan3]

Did you actually make a support ticket at Support.TrionWorlds.com or email Support@TrionWorlds.com?

We did , the request number is: Request #1114179

[Rafaogata]

4 hours later and the " trion support" did nothing

[romonster]

4 hours later and the " trion support" did nothing

It can take a few days, you have to be patient.

[WickedySick]

I am posting on this on this thread because same problem, might make a new one to get more attention myself I have gotten last night a suspicious activity detected debuff also and like a minute later another person around same area in DS got a suspicious activity detected debuff.
This is for ticket number 1115259 & 1115262.

It clearly seems that more times these things happen whitout a good reason.


UPDATE after 19 hours they fixed it for me