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Thread: Customer Support Delay Notice

  1. #1
    Junior Member
    Join Date
    Dec 2018
    Posts
    2

    Customer Support Delay Notice

    I am on day 28 Of asking Trade/Nation if Anyone Has had Tickets answered by your staff, the only tickets getting responded to, are active purchases such as name changes or server transfers. There are people with month old tickets that have not even been given a proper response, and im not talking about the general reply you keep trying to send to everyones emails. You say not to bump tickets, you say to be patient, but there is literally 0 progress on our problems. Any reason why your trying so hard to NOT answer any old tickets?

  2. #2
    Junior Member
    Join Date
    Dec 2018
    Posts
    2
    the communication is amazing.

  3. #3
    I've had a ticket open since merge. I of course did reply asking if they were ever going to answer tickets. Glad I got push to the back of the line then. I WANT MY MISSING BED BEFORE YOU SAY "OH DATA IS TOO OLD TO PROVE YOU EVER OWNED IT."

  4. #4
    And id love to get my double credits from black friday which i still havent recieved.

  5. #5
    Junior Member
    Join Date
    Dec 2018
    Posts
    9
    Also waiting for my credits. used 1 Apex and nothing. was on EU

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