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  Click here to go to the first Archeage Team post in this thread.   Thread: Patron Issue - Account Information needed

  1. #741
    Member
    Join Date
    Aug 2015
    Posts
    71

    Issue: Paid patron with credit card - status inactive

    Ticket: REQUEST #1208091
    ---------------------------

    Update: Fixed

  2. #742
    I paid for patron on 4/19, but my account does not reflect the time I purchased.
    In fact, my patron has been expired since yesterday now.
    My ticket ID: REQUEST #1206537

  3. #743
    Junior Member
    Join Date
    Sep 2016
    Posts
    14
    Quote Originally Posted by Amenamida View Post
    Patron Lost

    My account shows I still have 55 days patron.
    But my character loses patron buff.
    Please fix as soon as possible.
    This is the second time I lose my patron buff.

    Server: Kadum (NA)
    Character: Hoshiyomi
    My account shows I still have 55 days patron.
    But my character loses patron buff.
    Please fix as soon as possible.
    This is the second time I lose my patron buff.

    REQUEST #1208868
    Server: Kadum (NA)
    Character: Hoshiyomi

    Not fixed yet.
    I want patron days compensated also.
    I lose patron login tracker reward as well.

  4. #744
    Senior Member Everyoung's Avatar
    Join Date
    Mar 2016
    Posts
    137
    Quote Originally Posted by Everyoung View Post
    Patron Lost
    My account shows I still have 17 days patron.
    But my character loses patron buff.

    I also submit a ticket on my account page with screenshots are attached.

    Ticket No.:REQUEST #1205810
    Server: Kadum (NA)
    Character: Evyoung
    This is ridiculous, I just send a ticket and get it fixed a few days before. (on APR 18th)
    And now my patron is lost again with patron status.

    REQUEST #1208959
    Server: Kadum (NA)
    Character: Evyoung

  5. #745
    Trion Worlds Link's Avatar
    Join Date
    Mar 2014
    Posts
    40
    Everyone up to this point should be resolved.

  6. #746
    Junior Member
    Join Date
    Sep 2014
    Location
    Tending to the dirt, where I have laid my enemies
    Posts
    16
    Hello, I had a patron issue back in Jan/Feb but it was taking a long time to get a response back and not sure what was done about this. (Stopped playing for a while) I have this number in my email (I believe it is the ticket number) (1161961)
    http://www.twitch.tv/elderfro streaming AA everyday at some point and doing 1096 Day stream challenge
    Ollo- From the Ashes, Former Grapefruit Master of Trucidation
    Messiah Savior Reckoning and Ollo Freestyle God
    Master of the 7 Lightning Fist and the 13 Grapefruit Techinques

  7. #747
    Junior Member
    Join Date
    May 2014
    Posts
    2
    I am unable to get patron status or get any credits in store. Ticket Number 1212606. Char - Vapemojo

  8. #748
    Junior Member
    Join Date
    May 2019
    Posts
    1
    Bought a patron status for $14.99, page said unable to complete purchase blablabla but my card was charged $14.99 by Trion. Ticket Number #1212903 --- IGN:Alseph
    Please Fix this!

  9. #749
    Junior Member
    Join Date
    Feb 2017
    Posts
    13
    REQUEST #1214732
    Patron missing on EU characters
    IGN: Muffster Taris server

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