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  Click here to go to the first Archeage Team post in this thread.   Thread: Patron Issue - Account Information needed

  1. #801
    Senior Member Turambaredolas's Avatar
    Join Date
    Jul 2015
    Location
    Taris (Nuia)
    Posts
    1,674
    Quote Originally Posted by Turambaredolas View Post
    Quote Originally Posted by Turambaredolas View Post
    No patron status in the game, but 12 days remaining on the website

    Server: Taris
    Char name: Turambar
    Renewal Date: Oct 27, 2019

    Ticket: #1347382
    Update:
    no patron for: 4 days
    remaining patron time according to the website: 8 days
    properties demolition in: 11 days

    properties to be demolished:
    1 Spired Chateau
    1 Fellowship Plaza
    1 Armorer's Villa
    1 Improved Solar Pavilion Farm
    1 Improved Lunar Pavilion Farm
    1 Stellar Scarecrow Farm
    1 Lunar Scarecrow Garden
    1 Solar Scarecrow Garden
    The problem persists.
    I tried the same steps as Aliyshia and have the same (non-existant) results.

    I am starting to prepare for the worst.

    It would be nice if a CM or someone else from the team could help us out here to get a faster result because it really is urgent.
    @Khrolan
    @Carendash
    @Djaya
    @iArches
    @Mobi
    @erinnyes
    A child of song, a child of rage
    Abandoned in another age
    Now ancient hate and rhymes that bind
    Make paradise a tomb divine
    And demons trapped in beauty’s thrall
    Hunt those who heed the bloodsong’s call.

  2. #802
    Senior Member Turambaredolas's Avatar
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    Jul 2015
    Location
    Taris (Nuia)
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    Update:
    I suddenly have patron again. No idea if the CS was involved because the ticket is still open with "last activity 11 days ago" or if it somehow fixed itself on its own.

    Anyway. I am just happy that my patron status is back.
    *Prepays all buildings to max from now on in case the bug comes back*

    What about you Aliyshia?
    A child of song, a child of rage
    Abandoned in another age
    Now ancient hate and rhymes that bind
    Make paradise a tomb divine
    And demons trapped in beauty’s thrall
    Hunt those who heed the bloodsong’s call.

  3. #803
    Junior Member Aliyshia's Avatar
    Join Date
    Oct 2018
    Posts
    7
    Still negative on the patron buff on my end. 12 or 13 days no patron and my land demos on Friday. (99 days of patron left on account at this point) I put what I could on my alt but sadly my beanstalk and others are gonna demo

    @Khrolan
    @Carendash
    @Djaya
    @iArches
    @Mobi
    @erinnyes

  4. #804
    Junior Member Aliyshia's Avatar
    Join Date
    Oct 2018
    Posts
    7
    nearing 30 days of not having the patron buff and still showing i have 81 days of patron left on my account...really would like this fixed. (and my patron time I lost replaced cause this is stupidly ridiculous to not have fixed by now)

  5. #805
    Junior Member
    Join Date
    Dec 2019
    Posts
    1
    In-game Name: Honeybee
    Server: Taris

  6. #806
    Junior Member
    Join Date
    Jun 2015
    Posts
    4
    Used 2 apex, and the credits didnt show up.
    greetings, i used 2 apex to pay my patron on EU-Jakar but credits didnt showed up, please help! my character name is Huntsarmy
    ticket REQUEST #1379903

  7. #807
    Junior Member
    Join Date
    Oct 2015
    Posts
    3
    hello i got the same error, used 2 apex to pay my patron, no credits were added, EU- Jakar character name Torvonus , REQUEST #1379909

  8. #808
    Junior Member Aliyshia's Avatar
    Join Date
    Oct 2018
    Posts
    7
    I'm gonna keep spamming here! It's now December 29th almost the 30th. My active account status is still showing I have paid time and still no patron buff since November 13th! I'm now out 47 days of patron time/loyalty tokens/and anything else that I should be able to benefit from as a patron player!

    Aliyshia, Aria Server
    Request #1347145

  9. #809
    Junior Member
    Join Date
    Feb 2015
    Posts
    3
    Paid 14.99 for 30 days patron. Money was removed from my bank account but i did not get the 30 days of patron.

    Ticket # 1385360
    Char name: Taradiddle
    Server: kadum

  10. #810
    Junior Member
    Join Date
    Feb 2015
    Posts
    3
    No reply here or on my ticket. I will be talking to my bank to dispute the $14.99 charge.

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