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  Click here to go to the first Archeage Team post in this thread.   Thread: Patron Issue - Account Information needed

  1. #851
    ticket 1535090
    unable to purchase
    pending payment
    ticket 3 days old

  2. #852
    Nori
    Aria
    No patron in game but 6 months of patron on account web-site.

  3. #853
    Junior Member
    Join Date
    May 2015
    Posts
    11
    Windwhisper
    Kadum
    Patron sub renewal fails, But I can buy apex with the same credit card.

    Ticket# 1539245

  4. #854
    Junior Member
    Join Date
    Dec 2019
    Posts
    3
    Youre not alone, Ive used the same payment method for my recurring sub for 2 years. 2 of my accounts renewed fine 2 weeks ago but my main account it fails now. I get a subscription suspended: billing error

  5. #855
    Junior Member
    Join Date
    Jul 2020
    Posts
    2

    Patron not working.

    Hasn't been working for 3-days now. taxes due and can't pay them. Have 630 days on my subscription, and shows active but not getting anything.

    Ticket# 1540541
    Server - Nui
    Main Character - Mzrey

  6. #856
    Junior Member
    Join Date
    Jul 2020
    Posts
    2

    No response

    Has anyone gotten a reply from support in the last 48hours? What happens to my house and stuff if they don't reply before time runs out?

  7. #857
    Junior Member
    Join Date
    May 2015
    Posts
    11
    Quote Originally Posted by Delana View Post
    Youre not alone, Ive used the same payment method for my recurring sub for 2 years. 2 of my accounts renewed fine 2 weeks ago but my main account it fails now. I get a subscription suspended: billing error
    I switched my payment method to Paypal and it finally went through.

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