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  Click here to go to the first Archeage Team post in this thread.   Thread: Patron Issue - Account Information needed

  1. #271

    Angry Request #1190476 patron purchased but in game im not patron

    hi,
    from months i pay the patron of this account with my credit card that have always fund, like now.
    Today i lost the Patron status and i saw the automatic purchase not worked.

    So i bought to APEX and i purchase the patron through your website.

    BUT in Game im not result Patron.
    Check the attachment where you can see the payment that i did with APEX.

    Can you pls fix it as soon as possible? I have to pay taxes in game, and dont wanna risk to lose everything.
    Regards,

  2. #272
    Junior Member
    Join Date
    Feb 2019
    Posts
    1
    In Game Name : Anolike

    Server : Taris

    Ticket ID : #1190379

  3. #273
    Quote Originally Posted by Freaksmacker View Post
    I am on a subscription. This should not be a thing. I have properties and income on the line here.

    The lose of which will be a lose of a customer.


    Dropdeadistheone

    Kadum
    i bought 2 apex to activate my patron, and that happened

    It shows active on website


    but in game....

  4. #274
    Junior Member
    Join Date
    Oct 2016
    Posts
    10
    In-Game name: Iana
    Server : Aria
    Ticket ID : #1190480

  5. #275
    They'll lose a customer that is playing archeage since 1.9 if they dont fix it soon and also give us a GOOD compensation

  6. #276
    Quote Originally Posted by DarkLordx View Post
    i bought 2 apex to activate my patron, and that happened

    It shows active on website


    but in game....
    Yes mine appears the same but in game it is not...... Lost all my basic access to patron and now all my work is hanging in the balance.

  7. #277
    Community Manager
    Join Date
    Dec 2018
    Location
    Berlin
    Posts
    741
    Heya,

    We are currently looking into the patron issue that occurred today which led to another loss of the patron status.
    We will keep you updated about it in this post.
    We are sorry for the inconvenience it caused.

    Carendash

  8. #278
    Junior Member
    Join Date
    Feb 2019
    Posts
    4
    server: Ezi
    ingame name: Taarnah
    Ticket nr: 1190481
    Apex is active on website but not in game.

  9. #279
    Junior Member
    Join Date
    Dec 2015
    Location
    Madrid
    Posts
    2
    In-Game name: Pibolina
    Server : Taris
    Ticket ID : #1190434

  10. #280
    Junior Member
    Join Date
    Apr 2018
    Posts
    10
    In-Game name: Apollonia
    Server : Ezi
    REQUEST #1190504

    Renewed patron seems ok at web but not in game

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