this is a joke right ?

after how long i get a reply that had nothing to do with the ticket i send in the first place.


Thank you for contacting us regarding ArcheAge.

I apologize for the delay in our response, unfortunately due to an abnormally high ticket load we have been unable to respond to your request in a timely manner. In the meantime we have applied a large number of fixes to ArcheAge and many players have found that the issue they were experiencing has since been resolved.

If you are experiencing a tech support issue, please check out our troubleshooting articles found in the link below: