In the last couple of month we’ve seen a lot of new players entering ArcheAge and ‘old’ players returning to the game. Unfortunately we’ve also seen them leaving again. It’s safe to say since you guys in Gamigo took over from Trion, you had several ‘problems’ to deal with. It was not the smooth start everyone was hoping for. I can imagine it will have had consequences for the player count.
I don’t think, due to what happened in the last couple of months since you took over, you can permit yourselves another failure. I’m not sure AA could survive that.
You do have a test-server though to prevent a lot of ‘mishaps’. In what way are you guys going to use this PTS and the dedicated testers that are still on it? Do we get the up-date after the live servers? Do we get it 2-3 days earlier? In both cases that basically means no test with all the risks that go with it.
My hope would be:
• you guys fix the ‘pending deletion’ problems, so we can test as we are suppose to. It didn't have priority since you had to use your resources on the server stability. Think it has priority now.
• Update the PTS at least 2 weeks prior to the live up-date, so we can test as we are suppose to. I know there is not much time, but there still is ‘some’ time left
• Get your GM/CL on the PTS during the testing fase (like suggested in another thread) so we can communicate fast.
• Communicate upfront with the testers on what you specifically want tested, like you did with Halcy.
• Revoke all of Fluffy’s holidays and nap timesand update the Fluffy commands, so we can test as we are suppose to. As example: you want Erenor T2 tested? Provide the mats so we can really test it.
• The PTS was created to test…. period. Use it.