Thanks for the compensation, though I feel its not really enough. My decor items are still all over, unable to get them out from inside of the roof tops.

"Just stand on a box you noob" - I sent in a ticket, requested help in removing like 10 items that are shoved in the roof - and the response I get was "demo the house".

If this were my business, I would be forcing team members to play the game in a training session, so they are more familiar with the complaints made. I cannot demo the house... unless the decor is removed. I cannot believe I had to state that.

There are random items on top of other items, I cannot just "stand on a box noob". Thanks again for the compensation for breaking our houses... but it wasn't enough to help those who actually have broken houses now. Please actually send help, instead of "try fixing it this way, goodbye" responses.