I received response from one of Your employees that i see unacceptable so i would like that someone take look into this.
Because server downtime i was unable to claim [28d] Day lucky infusion quest starter. It did cost credits however i didnt get it every day because servers were offline.

I expected refund or that pack will be extended for the days i lost because Your poor service and offline servers.

This looks like You are selling things You cannot deliver. Im playing this game since begining and i expect better customer service until i get back what i lost because Your server downtime. Since i lost confidence in Your service im not going to buy things from Your marketplace anymore until this issue is solved and customer care is improved.

Thank You