Hello everyone,

Earlier this week, we disabled the item synthesis feature briefly due to an unintended game mechanic allowing players to use synthesis materials repeatedly. This was patched out recently and the team has identified the accounts that have taken advantage of the bug. While we can't provide specific details in terms of what accounts were actioned, we can say that over 200 accounts that were actively abusing this have been actioned. The majority of those actioned accounts have been permanently closed. A smaller number of accounts that were involved, but abused the synthesis system to a lesser degree have been given a week suspension and had their abused items removed. As of now, all actions have been taken.

We apologize for our silence during this short time frame, as the team was ensuring that these matters were handled promptly. We appreciate your feedback as well as your patience with us during this time.

~The ArcheAge Team