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Thread: Week later no update on my ticket!

  1. #1
    Senior Member zerena's Avatar
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    Mar 2015
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    Luckbeard Island
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    127

    Exclamation Week later no update on my ticket!

    I have now submitted 2 tickets and have tried many times to get my issue resolved. Its been a week since I have requested help on a issue in game where an NPC took my stuff but didnt complete the quest and give me my titles. Ticket numbers are 1247637 and 1245547 posting here is a last resort I have never had to do in all my years of playing since this game has launched. Please look into these tickets and help me as soon as possible.

    Zerena
    Aria Server
    Forever Vengeance -Aranzeb-

  2. #2
    Senior Member zerena's Avatar
    Join Date
    Mar 2015
    Location
    Luckbeard Island
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    127

    Exclamation Still needing HELP

    A week and a half later, no update on my tickets. Is there any way to get an ETA on when it will be resolved or should I open another one?
    Forever Vengeance -Aranzeb-

  3. #3
    Same here.
    Maybe they are not answering F2P player's problems (Idk if you are. I'm).

  4. #4
    Senior Member
    Join Date
    Sep 2014
    Posts
    787
    It took over 3 weeks for a simple request ticket to be answered for me. It was fairly helpful, but not completely. Once they responded, the communication back and forth was fairly quick. It's just a hell of a queue...

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