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  Click here to go to the first Archeage Team post in this thread.   Thread: [COMPLETED] NA Latency Issues - Aug. 30/31

  1.   Click here to go to the next Archeage Team post in this thread.   #1
    Community Manager iArches's Avatar
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    [COMPLETED] NA Latency Issues - Aug. 30/31

    Hello everyone,

    The team is investigating some latency issues on the NA servers and working on resolving it.
    As of right now, we do not have an ETA. If there is any information that arises, we'll update you here!

    We apologize for the inconvenience.
    ~The ArcheAge Team

    *Update:
    [31/08] The maintenance is over!
    Thank you for all your patience!
    [31/08] Unfortunately, the network maintenance is still ongoing.
    We will bring the login servers back up as soon as possible.

  2. #2
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    Any idea when will get our compensation packages?!?!!?

  3. #3
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    Seriously. I don't know who does what over there but Trove got all their compensation. And it was great.
    *Taps foot*

  4. #4
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    i try to put a post here but i can't
    I want to say that the server is completely lag, and for this reason the mirage event cannot be done, that apart from the fact that the event is completely difficult and I have not heard from anyone who has completed it, and the server is also disconnecting a lot

    Where can I claim compensation for what happened with the server?
    `^~::~^
    LadyBoo
    Latin Blood Knights
    Kraken

  5. #5
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    they can't give out comp....if they can't even fix their game atm, NA is unstable..Arcum Iris has 0 mobs or npcs, even nuia and her statue are gone (wonder what happens when you die there)

    and as for the event, it's doable, i've done it....after many attempts. BUT it's not really worth doing cause the prizes arent that great. there have been way better anniversary events (heck they gave out packs that had 30 day car/hauler/ships/mounts that you could make permanent by doing a variety of different tasks for event tokens.

    just give them time (they are...a tad slow and need support not hate)

  6. #6
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    Going to guess it's like when EU had a bunch of issues. They won't decide on comp until the server is back to normal. Otherwise if they decide on it and give it, and the servers are still messing up. They'll have to give more, and if the stuff is timed people might lose use of it because they claimed it and servers are still unstable.
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  7. #7
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    i think they need change de event and put a new event when the server is ok
    `^~::~^
    LadyBoo
    Latin Blood Knights
    Kraken

  8. #8
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    So also bought a apex and some credits.... sending account shows transfer of funds.... but of course nothing on AA side.... sigh.
    Reading this is a waste of your time.

    Release the Kraken!!!

  9. #9
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    Quote Originally Posted by danneeboy299 View Post
    Any idea when will get our compensation packages?!?!!?
    side out the storm 1st, then talk.

  10. #10
    reminder there will be no compensation they will just silent till u guys forget about it completely like x2 event which they messed up likely 6 months ago <3

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