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Thread: Problem with Payment I payed but can't Start the Install !!

  1. #1
    Junior Member
    Join Date
    May 2018
    Posts
    28

    Problem with Payment I payed but can't Start the Install !!

    Just now I purchase the Game and payed with "Sofortüberweisung".
    The money is gone and the Game is not available for me and I don't have access to the game install.
    This need a fast fix please.
    Befor I used the Sofortüberweisung payment method I tried it with paypal and also with Steam Paypal
    on 2 different Accounts and both Account failed.
    Now my money is even gone and can't even start to install the game.

    REQUEST #1359245

  2. #2
    Junior Member
    Join Date
    May 2018
    Posts
    28
    Still unable to access to the game

    @Carendash I am aware of the payment issue but my game is allready payed so why I don't get the permission to get into the game even after receiving the money ?
    I also send a pdf.data where you can see that the money is allready sendet.
    Would be nice if i get access to the game.

  3. #3
    Junior Member
    Join Date
    May 2018
    Posts
    28
    I contacted HiPay now for the further conversation.

  4. #4
    Junior Member
    Join Date
    May 2018
    Posts
    28
    I used now Amazon and Paypal to buy the game but they also rejected.
    Paypal doesn't react and tells me that it is unable to do the transaction and I should contact the support even tho my paypal account is charged with money.
    and Amazon shows an error msg.
    Like all the payment options are gone ... you guys having a real issue there.

    also tried with other new and old accounts. and still same msg and errors.

    Please refund me my money which got charged.. I don't really wanna play the game anymore.
    this was the worse experiance ever I made here.

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