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Thread: Refund Please

  1. #1
    Junior Member
    Join Date
    Sep 2014
    Posts
    11

    Refund Please

    Hello, I just bought a costume and dye ticket because I thought I could dye the costume. The Dye Ticket tooltip just said "dye a costume," and for some reason I cannot dye the one I bought. Is it possible to get a refund on the dye ticket and costume?

  2. #2
    sadly you would have to open a ticket for this issue, any marketplace purchases can be refunded if i am not mistaken.
    in the ticket include the characters name who purchased it with a date and time if you know it to make it easier on them whenever they get to it.

    (must have been bought off the marketplace, and they must be able to find a record of it)

  3. #3
    Junior Member
    Join Date
    Nov 2019
    Posts
    5
    Quote Originally Posted by Seanebum View Post
    Hello, I just bought a costume and dye ticket because I thought I could dye the costume. The Dye Ticket tooltip just said "dye a costume," and for some reason I cannot dye the one I bought. Is it possible to get a refund on the dye ticket and costume?

    You'll never get a ticket response. My account was hacked over a month ago and I still haven't heard back.

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