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Thread: Hire some customer service already! 43 days no ticket response.

  1. #1
    Senior Member
    Join Date
    Dec 2016
    Posts
    173

    Hire some customer service already! 43 days no ticket response.

    Wrong forum disregard.

  2. #2
    I got purchased credits issue and I already create ticket. Already 6 days and still no response. I need help so badly.

  3. #3
    Senior Member blycee's Avatar
    Join Date
    Dec 2015
    Posts
    1,049
    Sounds like they are horrible overloaded with tickets...

  4. #4
    Junior Member
    Join Date
    Dec 2019
    Posts
    2
    Bought 2 credit packs (each 29,99€ via online banking) on 25th of october and didnt get any credits... but my money is gone.

    No answere from support since then - but if I would refound it, I can be sure the get a bann instantly.

  5. #5
    Junior Member Baddabum's Avatar
    Join Date
    Dec 2019
    Posts
    16
    not overloadet - they ignore all tickets. me the same a view days after release i made a ticket. my main account hang in Story in the first Zone. its a quest bug… but no 8x8 farm, no 16x16 and no farmwagon because this ♥♥♥♥. no answer after a lot of weeks. with the other char of the account no Problem.

  6. #6
    Senior Member
    Join Date
    Nov 2014
    Posts
    417
    I agree with the thread, the ticket service is horrible, and it takes a long time to answer.
    Is it so expensive to hire someone just to help with this?

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