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Thread: 1 Month 5 Days old ticket and No response

  1. #1

    1 Month 5 Days old ticket and No response

    1 Month 5 Days old ticket and No response still time to post more that should be clear enough. I purchased a copy of the game and can't use it since I bought it and I have received zero response from support. This seems to be crossing criminal lines I may have to see if failure to provide a purchased product is an offense.

  2. #2
    Senior Member DragonAlex's Avatar
    Join Date
    Aug 2014
    Location
    Bayern
    Posts
    472
    You are not alone, i have a ticket from day 2 after release, no response till now...
    Still wait for 2 rank 3 explorer infusions <.<
    Server: Halnaak
    Main-Race: Warborn
    Main-Class: Reaper
    Alt-Race: Harani
    Alt-Class: Doomlord

    Death comes for all

  3. #3
    Senior Member
    Join Date
    Dec 2016
    Posts
    1,169
    At the very least you could send a question to the state attorney general. I'm sure they could let you know what actions can or can not be taken.

  4. #4
    Junior Member
    Join Date
    Dec 2019
    Posts
    4
    Going on 40 days for a ticket and over 35 days for a refund.

  5. #5
    Junior Member
    Join Date
    Mar 2015
    Posts
    3
    Make sure you don't "update" your ticket because every time you add something it goes back to the start of the queue.

  6. #6
    Quote Originally Posted by Aseitic View Post
    Make sure you don't "update" your ticket because every time you add something it goes back to the start of the queue.
    what kind of stupid system is that?!

  7. #7
    Senior Member
    Join Date
    Sep 2014
    Location
    Mount Keto Sammich
    Posts
    123
    They dont care. Its obvious at this point this relaunch was nothing more than a cash grab. AAU is broken and exploited beyond repair. Hell, theyre even dipping out on Twitch and stopped doing their Friday streams so they dont have to answer to why so much ♥♥♥♥ery is going on.
    2014 Inoch~Founder~Trailblazer
    Pwnography~Titan~Omen

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