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Thread: Gamingo Does Not Care and Does Not Enforce Their Own TOS

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  1. #1

    Gamingo Does Not Care and Does Not Enforce Their Own TOS

    After 8 months of constant reports about harassment and about the vote kick being abused in arenas and instances by the same people, Gamingo refuses to enforce their own TOS stating that 8 months of reports with hundreds of screen shots documenting dozens of separate occasions is not enough evidence to do anything.

    Gamingo also does not even use their own logs in their “investigation”, if they even keep logs of anything at all.

    Their game and their support is a joke.

    “While we are aware that the kick function can be abused, we require more evidence to take action against the reported players. We can not, based on the screenshots you have provided only, determine that the players initiated a kick vote for unfair reasons. We understand the frustration this might have caused you, however we require more evidence before taking further actions against each of those players.

    Note that some of them have already been reported for harassment in previous tickets and if you receive further insults, you can report it to us, so that we can investigate the harassment with more evidence.

    Thank you for your understanding and patience.

    Sincerely,

    Jorah”

  2. #2
    Junior Member Drania's Avatar
    Join Date
    Feb 2015
    Posts
    6
    Maybe try to do a short video because they don't ban/take actions if you just report with screenshots . At least it's what they say in my 7/8 tickets sended with differents reasons.

  3. #3
    Member
    Join Date
    Sep 2017
    Location
    Lilyut Hills, Aria, Kyrios, Calliel
    Posts
    93
    Also, if you do screen shots, make sure it is full screen. They will not accept partial screen images anymore.

    Itís funnier in Enochian.

  4. #4
    Junior Member
    Join Date
    Mar 2020
    Posts
    4
    I mean, you do whatever you can but nothing will come of it. ♥♥♥♥ sails, people accusing one person of being a sex offender and put it on crest stamp and sails, screenshot and reported but until now nothings been done. My gf changed her email all 3 accounts, now one account from some reason "can't be found in their system" while the two accounts can't be log-in nor received any mails when trying to change the password and it was three months ago since. Best. Company. Ever.

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