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Q: When do pre-orders end? A: Pre-orders end with the release of the Garden of the Gods update on June 11th, 2020. Q: Can I still purchase the Garden of the Gods DLC Packs after June 11th, 2020? A: The Pre-Order Garden of the Gods DLC Packs, with the pre-order exclusive items, including titles, title icons and the pet will no longer be available, but regular Garden of the Gods DLC Packs can be purchased to gain access to the DLC content. Q: Do I gain access to ArcheAge: Unchained if I purchase the Garden of the Gods DLC? A: No, the general game access for ArcheAge: Unchained is not included with the Garden of the Gods DLC Packs. You may purchase access to ArcheAge: Unchained and the Garden of the Gods DLC separately, or benefit from the ArcheAge: Unchained - Garden of the Gods Editions, which include both access to ArcheAge: Unchained and the Garden of the Gods DLC at a discounted price. Q: Does the Noble Blossomhoof mount in the Archeum Pack have any special abilities? A: Other than its stunning appearance, the Noble Blossomhoof has no special benefits, compared to the existing mounts available in ArcheAge: Unchained. The mount's skills resemble those of the Lilyut Horse or Green Elk, as example. Q: What is the difference between the ArcheAge: Unchained and ArcheAge Packs? A: The ArcheAge: Unchained Packs grant strictly cosmetic items and grant access to the Garden of the Gods DLC content, while the ArcheAge Legacy Packs grant useful benefits, such as Patron time, Tempering Charms and other items, along with the DLC access. Q: Where can I buy the Garden of the Gods DLC Packs for ArcheAge: Unchained? A: The Garden of the Gods DLC Packs can be purchased on Steam or the Glyph store. Q: How do I create a character on the new Fresh Start Servers (Stena and Crazzian)? Do I need to make a new account? A: You don't need to create a new account. You can create a character for the Fresh Start Servers (Stena and Crazzian) on your existing account for ArcheAge: Unchained, but you will need an available character slot. We are currently evaluating the option to allow a limited amount of Character Slot Scroll purchases, in order to prevent the potential neccessity to delete existing characters. Q: Since the ArcheAge: Unchained - Garden of the Gods Packs offer a discount for people who purchase both the game access and the DLC as a bundle, are there also any discounts for the standalone DLC Packs? A: There are no discounts planned for the Garden of the Gods DLC Packs. Q: I purchased a Pre-Order Garden of the Gods DLC Pack/ArcheAge: Unchained - Garden of the Gods Edition. How do I get my items, access to the game and DLC? A: If you purchased an ArcheAge: Unchained - Garden of the Gods Edition, you will receive access to ArcheAge: Unchained immediately. The access to the content for the Garden of the Gods DLC will become available on the release day. If you purchased a Pre-Order Garden of the Gods DLC Pack, you will have to log into Glyph on the release day and claim your items, which then will be delivered to your character via in-game mail. If you purchased a Pre-Order Garden of the Gods DLC Pack on Steam, the items will be delivered to the first character logged in via in-game mail. Q: Will the Noble Blossomhoof mount from the Archeum Pack become available for Diligence Coins later? A: For now the only way to obtain the mount is through the Garden of the Gods Archeum DLC Pack. Q: Can I buy multiple Garden of the Gods DLC Packs? A: If you wish to obtain all items offered in the Garden of the Gods DLC Packs, you can purchase the Silver, Gold and Archeum DLC Pack once per account. Q: Are there any plans for server merges or character transfers? A: There are currently no plans for server merges or character transfers. Q: When can I expect the Garden of the Gods update to become available on PTS for testing? A: There is currently no date decided for PTS to receive the Garden of the Gods update yet. Once a final decision is made, we will be sure to update our community on the forums and Discord. Q: What's the difference between the ArcheAge: Unchained and Legacy ArcheAge version of the Garden of the Gods update? A: The content for the Garden of the Gods update is the same for both versions of ArcheAge, but players on ArcheAge: Unchained will have to purchase one of the DLC Packs in order to gain access to the content locked behind the Garden's gates. Q: Do people who purchase the Pre-Order Packs get an advantage over people who purchase after release? A: Players who purchase a Pre-Order Pack will receive exclusive titles, title icons and a pet, but none of these items provide any advantage. The pet is categorized as housepet and provides no special skills. Q: Where can I find the Patch Notes for the Garden of the Gods update? A: Once we are closer to the release date, we will provide the Patch Notes for the Garden of the Gods update in the usual section of the forum. Q: How much do the Garden of the Gods DLC Packs cost? A: Garden of the Gods Silver DLC Pack: $15.99/€15,99 Garden of the Gods Gold DLC Pack: $29.99/€29,99 Garden of the Gods Archeum DLC Pack: $59.99/€59,99
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