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Thread: I Can't equip my Earthglow Lunagem, help please!

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  1. #1
    Junior Member
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    I Can't equip my Earthglow Lunagem, help please!

    Hello fellow players, I'm writing the following post to see if one of the GM's can help me with the following issue. I ended up destroying 4 Earthglow lunagems resilience by mistake, I sent a ticket and thankfully I got them back, now the issue is that I can't equip them on my Ayanad Wave Shirt again, tried with other pieces of my gear but the same result ensued. Is there any way anyone can help me with that issue or can give me a recommendation as to what to do regarding that? Thanks in advance.

    Server: Kadum
    Name: Makabeo

  2. #2
    Senior Member Turambaredolas's Avatar
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    Is the shirt crystallized?
    Did you try putting them in while the server was lagging?

    From what you say I can't really see an issue, except for the two above.
    It may only show the obvious, but could you provide screenshots with the tooltips of the shirt and the gems?
    A child of song, a child of rage
    Abandoned in another age
    Now ancient hate and rhymes that bind
    Make paradise a tomb divine
    And demons trapped in beauty’s thrall
    Hunt those who heed the bloodsong’s call.

  3. #3
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    Tried to do it one more time, at 4 pm New york time, server was doing fine but I still couldn't do it. Tried to equip them but no go, usually the lunagem you are trying to equip gets highlighted but as you can see from my screenshot the icon remains dark. And the shirt is not crystallized, so no idea what I'm doing wrong or if the lunagems I got back are not usable anymore.

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  5. #5
    Senior Member Turambaredolas's Avatar
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    That lunagem shouldn't exist as an item in the first place.
    How did you get your hands on them?

    Normally you shouldn't be able to remove a T1+X gem from your equipment.
    I haven't tried it but from what I have heard it should be destroyed in the process.
    A child of song, a child of rage
    Abandoned in another age
    Now ancient hate and rhymes that bind
    Make paradise a tomb divine
    And demons trapped in beauty’s thrall
    Hunt those who heed the bloodsong’s call.

  6. #6
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    I had the old resilience lunagems, had them on my shirt for a while and took them off the shirt by mistake then tried to put them on again and only managed to equip one, I sent a ticket and they sent those, that's what happened. So now I'm stuck with those.

  7. #7
    Senior Member Turambaredolas's Avatar
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    I am afraid only the support is able to help you with that problem. Then again this follow-up problem was caused by the support...

    BTW: You'd be better off changing switching to the "new" gem system.
    A child of song, a child of rage
    Abandoned in another age
    Now ancient hate and rhymes that bind
    Make paradise a tomb divine
    And demons trapped in beauty’s thrall
    Hunt those who heed the bloodsong’s call.

  8. #8
    Junior Member
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    Mmmmmm, I'm afraid I'm not familiar with the new gem system, will have to look into that. As for turning to support I very much doubt they'll be able to help me, since they said it was a one time thing only, I did respond to the ticket when I received the gems and found out the problem, so I was told to post on forums since they couldn't do anything about it apparently, so I guess I'm screwed... >.>

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