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  Click here to go to the first Archeage Team post in this thread.   Thread: FAQ - Server Evolutions 2021

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    Community Manager iArches's Avatar
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    FAQ - Server Evolutions 2021



    To assist with any questions you may have regarding the Server Evolutions that are upcoming for ArcheAge and ArcheAge: Unchained, please see below. Have a question that wasn't asked? Feel free to leave us your questions in this thread or in our Official Discord.

    Q: When will the server evolutions take place?
    A: The server evolutions for ArcheAge: Unchained are scheduled for March 4, 2021. The server evolutions for ArcheAge Free-to-Play servers are scheduled to come shortly after March 11, 2021.

    Q: What servers are being evolved on ArcheAge: Unchained?
    A: On EU - Belstrom, Crazzian, and Tinnereph will become Okape.
    Gildaron, Halnaak and Alexander will become Hieronimus.
    On NA - Jergant, Stena, and Kaylin will become Akmit.
    Denistrious, Runert, Tyrenos, and Wynn will become Marmas.

    Q: What servers are being evolved on ArcheAge Free-to-Play?
    A: On EU, Taris and Ezi will become Arkanis.
    On NA, Kadum and Nui will become Dochul.

    Q: Will there be a shared Auction House across these evolutions?
    A: Yes, the Auction Houses will be shared across the Evolved Servers.

    Q: My servers are being merged together, will I lose my land?
    A: Yes, the servers being merged together will take place on a brand new server environment, meaning all players on merged environments will have no land at the beginning. Don't worry though, all of your fully-built homes/farms/structures will be reimbursed as full kits. Additionally, for every fully built house or farm, the player will get 250 Tax Certificates for each House / Farm they have.

    Q: What will happen to the items I placed in my house(s) or on my farm(s)?
    A: Furniture items in your home will be returned to you via the standard demolition process, and that includes items in chests. Items that are normally not returned due to demolition will be returned to you after the Evolution is completed. Livestock and plants, however, will not be recovered.

    Q: If a house is unbuilt or in the process of being built, is it returned as a full kit?
    A: It is not returned as a kit. Only fully completed houses are returned as a full kit. Unbuilt houses will return the design but not the materials

    Q: I'm aging my packs, will they be transferred over during the Server Evolution?
    A: No, Tradepacks placed in the world will not be carried over. The team recommends turning them in before the server evolution takes place.

    Q: Will I need to recreate my family after a Server Evolution?
    A: No, the Family name, members, and size will be retained.

    Q: Will I need to recreate my guild after a Server Evolution?
    A: Yes, you will need to recreate your guild after the Server Evolution. Upon arriving in the Evolution server, your guild members can be invited to the recreated guild.

    Q: Will my Guild be reset to level 1?
    A: Yes. However, Guild Leaders will also receive Guild Contribution items and Guild Ribbons to restore their Guild Level. These ribbons will be bound and guild level specific: A level 2 ribbon will move a guild from level 1 to 2. Additionally, the Guild Leader will receive Oath Ribbons to make up for any experience that you may have had prior.

    Q. Will there be a Land Rush?
    A: Yes, there will be a Land Rush for the Evolution Servers. Landrush is planned for March 20, 2021, on ArcheAge and March 13, 2021, for ArcheAge: Unchained.

    Q. What are the times for the Land Rush?
    A: Land Rush for ArcheAge: Unchained will be at 11AM UTC for EU Servers and 12PM PDT for NA servers. The Arkanis land rush is on March 20 at 11 AM UTC, and Dochul will begin it's Land Rush on March 20 at 1 PM PDT on ArcheAge.

    Q: How will you prevent hacking to claim land once land the Evolution servers open?
    A: We will be monitoring both servers closely. Anyone who abuses an exploit or uses a “land hack” will find their house swiftly demolished, and their account will receive a punishment determined by the Customer Service team. Don’t do it!

    Additionally, our normal land rush rules will be in effect after the Evolution. You may only have one unbuilt per account at any one time, and the other rules will apply as well.

    Q: What will happen to my UCC Items, such as Crest Inks?
    A: The team will try to keep UCC images however, Crest Inks will be replaced with Bound Crest Brainstorms if a UCC is applied to it, otherwise will provide 5g per item. UCC Crest Stamps will be replaced with a Memory Ink, UCCs applied to items will not be preserved.

    Q: During the Land Rush, will the housing areas be put into Peace?
    A: No, the housing areas will not be put into peace during the Land Rush, so prepare for battle!

    Q: After the Evolution, how long will my items last?
    A: There is no limit for anything you are wearing, anything in your inventory, or anything in your warehouse. However, items returned to you by mail (unopened) will last 1 year in your mailbox. Opened mail will last 6 months.

    Q: If players with the same names are moved onto the same new Evolution server, who gets to keep their name?
    A: Priority of names will be determined in the following order:
    • Active Players who have logged in within 90 days of the evolution date
    • Higher-level character takes priority.
    • Older name has priority.
    In the case of a transfer request, if you transfer to a server where someone already has your name, you will be asked to choose a new name during the transfer process.
    In case of duplicate names, the lower priority name will be renamed to “character name” + “world name” + “-X” For example, “NewPlayerKadum-X”
    Note: if the final name becomes too long, the world name will be replaced with a number, for example, “NewPlayer24-X”. You will be able to change your name one time to something you prefer in the event your name is changed.

    Q: Will there be a priority system in place for logins?
    A: On ArcheAge: Unchained, no, there is no priority. However, on ArcheAge Free-to-Play servers, there is a priority queue for Patrons.

    Q: Will AFK Kick be enabled on the new Evolution servers?
    A: No, AFK Kick will not be enabled on the Evolution Servers.

    Q: Will new character creation be closed prior to the Evolution period?
    A: Nope! Feel free to create characters on whichever server you choose, as long as you haven't hit the character limit.

    Q: Will I keep all of my mail during a server Evolution?
    A: Some recent mail will be kept, but most will not be. Please use the time prior to the Evolution to clean out your mailbox as we cannot guarantee which messages will make it with you on your new server.

    Q: What happens to my friend list in an Evolution?
    A: Your friends list will be wiped during the Evolution process, though you will be able to add your friends once again after the Evolution is complete!

    Q: What happens to my custom teleport list in an Evolution?
    A: Your custom teleport list will be wiped in order to make sure no one has an advantage when claiming land on the Evolution server. The main teleport points in the game (dungeons, cities, etc.) will remain intact.

    Q. Will you convert all pirates back to their original faction during the evolution downtime so that they can participate in the land rush as was initially the case on a fresh server?
    A: No, but they are free to port to any static location that they may have obtained during their green life.

    Q. Will we get compensation?
    A: There will be compensation for the downtime. Details will be provided in the coming weeks.

    Q: What will happen to Arena Rankings?
    A: Arena rank information will be reset.

    Q: What happens if after the server evolution there will be more than 2 characters available?
    A: The Character Limit per server will be expanded to at least 3 to accommodate this possibility.

    Q: Will Transfers still be available after the Server Evolution?
    A: Yes transfers will be available after the Evolutions for ArcheAge: Unchained. However, they may be taken down temporarily immediately after the Server Evolution for a short amount of time. For ArcheAge Free-to-Play, the date of it's availability will rely on if the technical difficulties of the system have been resolved.

    Q: Will my Farmhand's level reset due to the Server Evolution?
    A: No, your Farmhand will remain the same level and XP will remain the same after the Evolution.

    Q: Will my Farmhand lose its weekly Vigor with the Server Evolution?
    A: Yes, the Weekly Vigor will be reset on Farmhands.

    Q: As a hero on a server that will be evolved, will I lose my rank?
    A: Yes, Heroes will be removed and no Heroes will be on the council until the next election cycle. Current heroes on ArcheAge: Unchained will be granted a Glorious Armor Crate manually, and all Hero Cloaks will be removed.
    ArcheAge Free-to-Play players will receive their hero rewards normally as the evolution is later in the month.

    Q: What happens to Hero Rewards, since the Merge happens 2 days before they would get sent out?
    A: On ArcheAge: Unchained, rewards will not be sent normally but will be granted their Glorious Armor Crates manually after the evolution. On ArcheAge Free-to-Play, heroes will receive the hero rewards as normal.

    Q: Will those that exiled remain on the same faction or will they return to their original faction?
    A: Exiles do not get sent back to their original faction.

    Q: If Leadership is kept, will the Leadership board also be reset? And following that, will there be Hero elections, or will there be a month of no heroes?
    A: The Leadership Board and Leadership Points (past and current) will be reset. Additionally, there will be a month of no heroes until the next election period.

    Q: Touching on heroes, does that mean all Castles are being wiped and thus, having 0 Castles for a month until the next term begins?
    A: Yes, due to the month of no heroes - there will not be the ability to build castles until new Heroes are elected.

    Q: Will Auroria Land Rush be the same time as East/West Land Rush, or will it be staggered?
    A: The Auroria Landrush will not be staggered and will happen at the same time as the normal Land Rush.

    Q: What happens to Prestige?
    A: For every 100 Prestige, players will receive a Contribution Reward. Your prestige points will be rounded up to the nearest 100 value.

    Q: Will there be restrictions on how many houses and farms you can have?
    A: No, there is no limit to how many houses or farms you can have.

    Q: Will Beanstalks be disabled for the land rush?
    A: No, it is not possible to disable the placement of a single type of design - including Beanstalks Mansions.

    Q: Will Diamond Shores Bases need to be rebuilt after the evolution?
    A: Yes.

    Q: What will happen to Castle Payouts that would be rewarded get in the weeks after the Evolution?
    A: Territory Income will be paid out during the evolution. Similar to the residence balance.

    Q: Will lost Bonds that went to the Community Center be compensated?
    A: Residence Balance will be included in the residency payout happening during the evolution.

    Q: Is all Leadership reset, or just the leadership gained after March 3?
    A: All leadership will be reset.

    Q: Do heroes have to complete all of their quests and reach 4k leadership to obtain the Glorious Armor Crate or do they get it by default?
    A: On ArcheAge: Unchained, every Hero at the time of the evolution will receive the Glorious Armor Crate. On ArcheAge Free-to-Play servers, this crate will not be rewarded after the evolution.

    Q: I'm missing my Furniture/Tax Certificates/Hero Rewards after the merge? Should I send a ticket?
    A: The grants after a server evolution aren't instant and make a few days after the evolution to deliver to everyone. If the Community Team has communicated that all Server Evolution grants are now finished, you should send a ticket to the support team if you believe you are still missing items.

    Q: One of my questions wasn’t answered! Where can I ask it?
    A: You can add any of your questions that may not have been available in our FAQ in our Official Discord or in this thread and we'll do our best to answer and add it ASAP!
    iArches
    Community Manager EN
    Homepage | Customer Support | Official Discord

  2. #2
    Senior Member Turambaredolas's Avatar
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    Q: Will the current fresh start servers have their 1-character restriction lifted before the merge so players can use a second character to transfer more tradable items? (just like all other servers can)
    A child of song, a child of rage
    Abandoned in another age
    Now ancient hate and rhymes that bind
    Make paradise a tomb divine
    And demons trapped in beauty’s thrall
    Hunt those who heed the bloodsong’s call.

  3. #3
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    Q: How come you merge the two most populated Servers on EU Unchained, intstead of merging Servers in a way that equal activity levels will be reached? The way this is announced it looks like an attempt to DDoS your own Servers.
    Q: What happens to Hero Rewards, since the Merge happens 2 days before they would get send out?
    Q: What will happen to Castle Payouts that we'd get in the weeks after the Merge? Some of us burned hundreds of Blue Salt Bonds on newly taken Castles that wont even see a Siege anymore.
    Q: Will transfers be available after the Merge?

  4. #4
    Senior Member CavemanSean's Avatar
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    Q: How will you prevent hacking to claim land once land the Evolution servers open?
    A: We will be monitoring both servers closely. Anyone who abuses an exploit or uses a “land hack” will find their house swiftly demolished, and their account will receive a punishment determined by the Customer Service team. Don’t do it!
    Additionally, our normal land rush rules will be in effect after the Evolution. You may only have one unbuilt per account at any one time, and the other rules will apply as well.
    This hasn't happened in the past, and even after I've personally given video evidence of this nothing has happened.... not to mention it's taken WEEKS to see responses on the tickets and by then many people have already gotten sick and tired of the BS you (Gamigo) put them through and just leave.


    Q: If players with the same names are moved onto the same new Evolution server, who gets to keep their name?
    A: Priority of names will be determined in the following order:
    Active Players who have logged in within 90 days of the evolution date
    Higher-level character takes priority.
    Older name has priority.
    In the case of a transfer request, if you transfer to a server where someone already has your name, you will be asked to choose a new name during the transfer process.
    In case of duplicate names, the lower priority name will be renamed to “character name” + “world name” + “-X” For example, “NewPlayerKadum-X”
    Note: if the final name becomes too long, the world name will be replaced with a number, for example, “NewPlayer24-X”. You will be able to change your name one time to something you prefer in the event your name is changed.
    Why is higher-level given preference to age of the character itself?
    (Example) I can make a toon called 'OGPlayerName' and in the next 3 weeks shove as much grinding (with full XP pots) and possibly beat out the existing 'OGPlayerName' account and now because you've given it to the person with the higher level, I get it?
    (Example 2) 'OGPlayerName' Was created in 2016 and is on Kadum, 'OGPlayerName' Was created in 2019 and is on Nui, because the 2016 player enjoys farming, trade runs, crafting ect... there level isn't anywhere near the 2019 character's level, the 2016 player looses their name even though they've been here alot longer?


    Q: One of my questions wasn’t answered! Where can I ask it?
    A: You can add any of your questions that may not have been available in our FAQ in our Official Discord or in this thread and we'll do our best to answer and add it ASAP!
    Q: How long will Gamigo take to return items THEY'VE lost?
    A: Hopefully it IS NOT 6 months (yes, thats right guys.... 6 months and if I didn't keep pressing them saying it's their fault it took so long so don't tell me you don't have logs I never would have gotten my stuff back)


    Q: One of my questions wasn’t answered! Where can I ask it?
    A: You can add any of your questions that may not have been available in our FAQ in our Official Discord or in this thread and we'll do our best to answer and add it ASAP!
    Q: Do you want to kill Archeage?
    A: Awesome..... this is how to do it
    Rafiki - Grimoire Hearts GM
    You follow ol' Rafiki he show you de wae

  5. #5
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    Why even merge Alexander?
    The most populated server. Just merge the less populated servers into one.

  6. #6
    Wait, I already have two characters on Kaylin and now if you merge Stena with it, I'll have three characters on the same server. Does this mean I have to delete one of them?

  7. #7
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    Transfers

    Will transfer failed be fixed before server merges?

    Will transfers still be open after merges?

  8. #8
    Senior Member
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    i left my server to start a new life now they bring my old server to me back. Just lol .


    Instead of opening a new 2 servers and let people to free transfer there and onliest than do the merge, you decided by your own. Why not, lets place trash servers with another trash. or dead with dead.

  9. #9
    Blue Salt Bonds in the community center, what happens to the payout?
    I've put in hundreds of bonds for months and the center hasn't paid out yet because the population is so low.
    poof?
    Wasted time and just didn't know it?

  10. #10
    Senior Member Nexiss's Avatar
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    Here we go again . . .

    QUESTION: Will Auroria Land Rush be the same time as East/West Land Rush, or will it be stagered?
    Lifetime Resident of: Lucius -->Nazar -->Thunderwing -->Kadum -->Dochul
    Eternal Wanderer of: Leviathan --> Retribution -->Jakar
    Ocean Explorer of: Gildaron -->Hieronimus
    Survivor Of: Trion Worlds -->Gamigo

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