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  Click here to go to the first Archeage Team post in this thread.   Thread: ArcheAge Launch: Known Issues (Updated: 11/4 at 3:00 PM PST)

  1. #4941
    No Patron Status
    Server: Dahuta
    Name: Sanegone
    Archeum Founders Pack

  2. #4942
    Patron Still missing

    Server : Eanna
    Name : Elessa
    Founder : Archeum Pack

    I wait in the Support live chat since 3 hour now and i'm 2nd and 3rd and 2nd and 3rd....

  3. #4943
    Member
    Join Date
    Aug 2014
    Location
    Kyrgyzstan
    Posts
    57
    Character disappearing

    My character disappeared after maintenance. What can you tell me about it? Is there any hope for his recovery or not?
    Just tell me. I still waiting for an answer from you or Technical Support, 3-4 days have passed!

    (EU) Eanna server
    Alastar (50lvl)

  4. #4944
    Junior Member
    Join Date
    Jul 2014
    Posts
    12
    shut down the servers and get that fixed now!
    it is an imposible situation that paying custumors are treated like it is here.
    if this is how you treat your customers then i do not want to know what you do to your enemys .....
    support you need also to wait .... waiting for hours just to se that i still missing PATRON STATUS

    GET THIS FIXED NOW!

  5. #4945
    Senior Member Guizmo's Avatar
    Join Date
    Sep 2014
    Location
    FR - Taris (EU)
    Posts
    513
    No Patron Status since 18-09-2014
    Server: Eanna
    Name: Guizmo
    Archeum Founders Pack

  6. #4946
    Quote Originally Posted by Cadlig View Post
    shut down the servers and get that fixed now!
    it is an imposible situation that paying custumors are treated like it is here.
    if this is how you treat your customers then i do not want to know what you do to your enemys .....
    support you need also to wait .... waiting for hours just to se that i still missing PATRON STATUS

    GET THIS FIXED NOW!
    Thanks! Finally true words!^^

  7. #4947
    Senior Member
    Join Date
    Sep 2014
    Posts
    105
    Quote Originally Posted by Alastar View Post
    Character disappearing

    My character disappeared after maintenance. What can you tell me about it? Is there any hope for his recovery or not?
    Just tell me. I still waiting for an answer from you or Technical Support, 3-4 days have passed!

    (EU) Eanna server
    Alastar (50lvl)
    You just have to log off and relog, your char will be here

  8. #4948
    Member
    Join Date
    Aug 2014
    Location
    Kyrgyzstan
    Posts
    57
    Quote Originally Posted by Cadlig View Post
    shut down the servers and get that fixed now!
    it is an imposible situation that paying custumors are treated like it is here.
    if this is how you treat your customers then i do not want to know what you do to your enemys .....
    support you need also to wait .... waiting for hours just to se that i still missing PATRON STATUS

    GET THIS FIXED NOW!
    I agree. Shut down the servers. And recover all.

  9. #4949
    Junior Member
    Join Date
    Jul 2014
    Posts
    2
    Also no Patron here.
    Seems like it mainly hits the people who payed the most (♥♥♥♥ing 150$)

  10. #4950
    Junior Member
    Join Date
    Sep 2014
    Posts
    2
    Hello, I want to know about the queue. Yesterday I stood in line 13 hours, And all because when he came up to me 350+ i was disconected. And so two more times until I again became a 2100 + queue. Today the same situation. 6 hours in the queue and I was disconnected twice - until I began in 1100.
    Server Dahuta. Can you explain this behavior is in the queue? P.S. This can be seen in many people who play from Ukraine.

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