ArcheAge Server Maintenance: 9/17/14 at 3:00 AM & 7:00 PM PDT (GMT-7)

[Scapes]

UPDATE 3: Hey there, EU adventurers: shortly following today's EU server maintenance, it was apparent that our fix for missing Patron Time on accounts that should have it did not work and that it incorrectly removed Patron Time from some players. Our Platform Team is aware of this priority issue and is actively working to resolve both the newly-affected players and the original issue.

We apologize for the inconvenience and will update our Known Issues thread the moment there's an update to share: http://forums.archeagegame.com/showt...h-Known-Issues

UPDATE 2: Thanks for the reports of still-missing Patron status for players who purchased it, we're investigating the cause right now.

UPDATE: Maintenance has completed on our North American servers. We're seeing some significant latency on them since they reopened which appears to be due to network issues, our Network Team is on the case and working to resolve it.

Adventurers,

The North American ArcheAge servers will be unavailable at 3:00 AM PDT (GMT-7) on Wednesday, September 17 for a scheduled maintenance. The servers will be accessible again within six hours. This downtime address a number of issues including granting Patron status to all players who should have it, removing Patron status from a small number of players who shouldn't have it, and adding five days of Patron time to cover the time Founders spent in Head Start (which we had said would be reimbursed). Additionally, we'll be extending the server queue system's grace period from five minutes to ten minutes.

Once this maintenance is completed, it will be repeated on the European ArcheAge servers which will be unavailable at 7:00 PM PDT (GMT-7) on Wednesday, September 17 for about six hours as well. In-game announcements will be broadcast in advance of each outage.

Thanks for your patience!

[reznoc]

Nice, after my 6-7 hour queue, I can hopefully play for a couple hours before the servers go down and I get to rejoin the queue 6 hours later.

Edit: Thanks for giving us an update. Just difficult to keep disappointment from showing.

[Posionlily]

Scapes is that two maitances or 1? 3AM and 7 PM are two different times of day .-.

EDIT: Herp derp misread thanks guys!

[atxdragon]

Scapes is that two maitances or 1? 3AM and 7 PM are two different times of day .-.

3AM for NA, 7PM for EU

[reznoc]

One for NA, One for EU.

[Space Cowboy]

Great, that's the least you guys can do.

What about the houses built using unpaid Patron Status? They'll be put for decaying time or wiped for good?

[Posionlily]

3AM for NA, 7PM for EU

OH herp derp. nvm thanks guys.

[Raizoh]

and here i am thinking oh wait maybe they'll fix the que time....

seriously come on. i work shift work thats 12 hours shifts 7 days a week. that means from 5:30 a.m. to 5:30 p.m. im at work i get home roughly at 6p.m. and once i get in and out of que it gives me roughly 2 full hours of game time before i have to pass out to go right back to working my ♥♥♥ off. which makes me wonder why the hell i even paid $150 in the first damn place.

[tehsid]

Thanks for the heads up guys! Best of luck!

[jackpoot]

Waiting in que all day.