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Thread: No response from support team?

  1. #1

    No response from support team?

    Anyone else? Just post X or your complaint here

  2. #2
    Junior Member
    Join Date
    Sep 2014
    Posts
    2
    Have been trying to buy credits for 2 days now and get "Unable to process your order" or something. I've contacted my bank and they don't see any attempts to charge me, no declines, nothing. I've opened a support ticket with Trion to find out why I can't purchase anymore APEX or Credits and have yet to hear anything. Very frustrating.

  3. #3
    Senior Member
    Join Date
    Sep 2014
    Posts
    188
    error 2025, I can only play the game or access the forums by use of VPN gate. Its rather obvious they blocked me for some stupid reason. I try to reach customer support they delete my ticket, I try live chat and they close me out.

    https://www.youtube.com/watch?v=LHLNG08Yfok


  4. #4
    4 days since I was wrongly banned, no response from support.
    At this time I already lost all the crops I planted on my farms, I'm unable to plant new ones or to help my guild with dungeon / hasla, all my labor regen is also wasted.
    Huge loss in gold, labor & drops.




    Question Reference # 141003-003291
    Date Created: 10/03/2014 07:40 AM
    Date Last Updated: 10/03/2014 07:40 AM
    Status: Unresolved
    Question Reference # 141003-003291
    Date Created: 10/03/2014 07:40 AM
    Date Last Updated: 10/03/2014 07:40 AM
    Status: Unresolved

  5. #5

    Error 2025

    Banned account cannot login to Trion website or Glyph client from my Wifi IP address. I love the game but ni ssues fixed since august ..I will quit and get better mmo if no problems assessed

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