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Forums: Game & Account Support

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  1. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    31 Pages
    1 2 3 ... 31
    • Replies: 308
    • Views: 79,947
    06-15-2021, 02:00 PM Go to last post
  2. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    94 Pages
    1 2 3 ... 94
    • Replies: 939
    • Views: 85,465
    05-26-2021, 05:07 PM Go to last post
  3. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    92 Pages
    1 2 3 ... 92
    • Replies: 915
    • Views: 197,403
    11-30-2020, 09:42 PM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 11,013
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 449968f Current version number - 450630f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 17,570
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 30,000
    07-17-2014, 08:31 AM Go to last post
  1. Request #1756087 Pre-Order Never Received

    Ticket sent in April 27, 2021 15:12 In other words, ONE MONTH AGO NO RESPONSE FROM GAMIGO Transaction Order #705131240 Date: Mar 20, 2021...

    Started by Falenna‎, 05-27-2021 07:00 PM
    • Replies: 3
    • Views: 157
    Yesterday, 03:05 PM Go to last post
  2. Week 1 Giveaway missing Kyrios Badges

    In the story it says the Week 1 Giveaway contains Manastorm crystals x 20, Kyrios badges x 50, and a big head potion. Did not receive the Kyrios...

    Started by BlueCoral‎, 06-21-2021 12:56 PM
    • Replies: 0
    • Views: 45
    06-21-2021, 12:56 PM Go to last post
  3. can't acess to my trionworld profile ..... again

    it isn't the first time , now I'm not even able to load the screen of archeage game ..... I'm working for an internet provider in his datacenter...

    Started by peveay‎, 06-21-2021 09:34 AM
    • Replies: 1
    • Views: 36
    06-21-2021, 09:37 AM Go to last post
  4. Bought new mounts pack- getting archelife bug now

    So I bought the new 360 days patron time with the 2 mounts. My account page says I have 372 days of patron time left and if I want to prepay taxes I...

    Started by Ashukiriel‎, 05-07-2021 08:45 PM
    • Replies: 2
    • Views: 198
    06-20-2021, 01:19 PM Go to last post
  5. Paid Character Transfer Service

    Server is not available for transfer I am getting this message when trying to transfer my toon. My toon is on Hieronimus. I am trying to go from a...

    Started by jediknight9999‎, 06-19-2021 02:59 PM
    • Replies: 0
    • Views: 43
    06-19-2021, 02:59 PM Go to last post
  6. Post Seabug Locations

    Does anyone know an app that shows seabug/deep sea shark locations? AA database has been messed up royally and AA Codex is completely unreliable.

    Started by Quraishsalah‎, 06-19-2021 04:27 AM
    • Replies: 1
    • Views: 56
    06-19-2021, 07:49 AM Go to last post
  7. Lightbulb Error Loading DLL: CryRenderD3D10.dll, error code 193

    As in title after latest patch I'm getting 'Error Loading DLL: CryRenderD3D10.dll, error code 193'. Any solution please?

    Started by Andurial‎, 06-19-2021 06:34 AM
    • Replies: 0
    • Views: 51
    06-19-2021, 06:34 AM Go to last post
  8. Question Glyph Error #1011 Notice: need new glyph patch and don't update before june 17 maintenance..

    Glyph Error #1011 Notice: need new glyph patch and don't update after june 17 maintenance.. I did delete User/appdata files and reinstall the...

    Started by Samuell‎, 06-18-2021 01:05 AM
    • Replies: 4
    • Views: 172
    06-19-2021, 02:00 AM Go to last post
  9. Glyph Error#1028

    "There was an error downloading update information. Please make sure that you are running the latest version of Glyph, and try again in a few minutes...

    Started by Redbeard‎, 09-19-2014 02:30 PM
    • Replies: 9
    • Views: 3,696
    06-18-2021, 03:20 AM Go to last post
  10. Can't update, getting errors, game says offline, glyph freezes when trying to access unchained page.

    Is there something I'm missing? I keep getting #1028 and #1034 errors and though it does say offline, I used to be able to update even if the servers...

    Started by Pietro‎, 06-17-2021 08:06 AM
    • Replies: 2
    • Views: 146
    06-17-2021, 03:10 PM Go to last post
  11. Support Team really exists ?

    Game purchased on : Date de la commande : June 08, 2021, 11:37:44 AM (GMT) (twice...one for my wife and one for me) the game doesn't load after...

    Started by Eldocwho‎, 06-11-2021 09:27 AM
    • Replies: 7
    • Views: 237
    06-17-2021, 11:06 AM Go to last post
  12. Is this scammer website or what?

    Hello today i tried to login my account on website and typed glyph on google and this website was at top. I tried to login but there says this...

    Started by Selfish‎, 06-12-2021 07:10 AM
    • Replies: 1
    • Views: 121
    06-17-2021, 08:06 AM Go to last post
  13. Patron Issues

    Ticket#1788721 Patron Issues. Glyph say´s 30 Days left,Ingame no Patron. Hurry up ! I must pay my Tier Gothrider, Server:Jakar Edit:...

    Started by gothrider‎, 06-15-2021 01:32 PM
    • Replies: 0
    • Views: 35
    06-15-2021, 01:32 PM Go to last post
  14. Not Receiving Glyph Authentication Code Email, Ticket 1775771

    I have a support ticket in of 1775771 since 30 May. I am not getting the email with the Glyph Authentication code, so I can purchase more credits....

    Started by Noixi‎, 06-05-2021 09:34 PM
    • Replies: 3
    • Views: 126
    06-12-2021, 07:23 PM Go to last post
  15. Unable to change resolution in options/config

    Whenever I go into my Archeage settings I can't change my resolution. By default, it has me in 1024x768 and my monitor's native resolution is...

    Started by Oogie‎, 09-04-2014 11:34 PM
    4 Pages
    1 2 3 ... 4
    • Replies: 35
    • Views: 17,193
    06-12-2021, 11:36 AM Go to last post
  16. a problem to purchase the Bound Grand Armor Type Conversion Scroll from marketplace

    hello i had a problem to purchase the Bound Grand Armor Type Conversion Scroll : I was in Instance Abyssal Library q ,on ( standby ) and i try to...

    Started by gaga‎, 06-10-2021 05:09 AM
    • Replies: 0
    • Views: 79
    06-10-2021, 05:09 AM Go to last post
  17. Blobby Crate not free for first purchase as stated on website

    The website says first purchase is free, when I log in to get it - its listed as 249 credits only. Ive never got one before. Seems like false...

    Started by Glesin‎, 06-04-2021 01:50 PM
    • Replies: 4
    • Views: 159
    06-09-2021, 12:38 AM Go to last post
  18. No Patron & benefits on AAU

    I started playing again. but i dont get any labor points on my characters it just dont regen.i have 0 point. Archeage unchained. Tiket:1774654...

    Started by Zomelgaster‎, 05-29-2021 02:17 PM
    • Replies: 0
    • Views: 109
    05-29-2021, 02:17 PM Go to last post
  19. Exclamation Support link from aaunchained.trionworlds.com sends to archeage LEGACY support

    So, a friend of mine logged in after I told her about the available free offer of one (1) Aquestria Crate. As she logged in (and yes, she specified...

    Started by TheInfamousZMan‎, 05-28-2021 01:56 PM
    • Replies: 1
    • Views: 155
    05-28-2021, 03:22 PM Go to last post
  20. UCC errors

    I've been living with this for months and tried a few fixes, to be honest though its doing my head in now and anyone with a working fix would be...

    Started by Esox‎, 05-17-2016 01:54 AM
    2 Archeage Team Post(s)
    • Replies: 4
    • Views: 1,077
    05-26-2021, 09:31 PM Go to last post

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