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Forums: Game & Account Support

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  1. Exclamation Sticky Thread Sticky: Patron Issue - Account Information needed

    Heya, There have been a lot of reports regarding patron issue lately. In order to help us track the affected accounts, please read this thread...

    Started by Carendash‎, 01-02-2019 09:36 AM
    94 Pages
    1 2 3 ... 94
    • Replies: 934
    • Views: 81,672
    05-09-2021, 09:11 AM Go to last post
  2. Sticky Thread Sticky: Not Receiving A Glyph Authentication Code Email?

    Greetings Adventurers! There is currently an issue preventing some players from receiving Glyph authentication code emails. While we're working...

    Started by Fasti‎, 05-15-2015 01:28 AM
    31 Pages
    1 2 3 ... 31
    • Replies: 302
    • Views: 77,933
    04-14-2021, 04:14 AM Go to last post
  3. Sticky Thread Sticky: Purchase Assistance - Can't add payment method - "We are unable to complete your purchase" Error

    Greetings Adventurers! From time to time, players will run into an issue preventing them from adding a payment method, or completing a purchase....

    Started by Fasti‎, 01-17-2015 12:45 AM
    92 Pages
    1 2 3 ... 92
    • Replies: 915
    • Views: 193,270
    11-30-2020, 09:42 PM Go to last post
  4. Sticky Thread Sticky: Fixing Error 2025 Issues

    Hey everybody! One of the most common issues we see players having is the connection error #2025. I'm sure many of you are well aware of this...

    Started by ZamboniChaos‎, 03-18-2016 01:11 PM
    1 Archeage Team Post(s)
    • Replies: 3
    • Views: 10,846
    02-09-2019, 10:22 AM Go to last post
  5. Sticky Thread Sticky: Failed to Load Game Data error

    Previous version number - 449968f Current version number - 450630f If you've received this error, it means there was a data corruption during the...

    Started by Link‎, 09-08-2016 12:31 PM
    2 Archeage Team Post(s)
    • Replies: 2
    • Views: 17,372
    10-29-2016, 09:02 AM Go to last post
  6. Sticky Thread Sticky: Need Assistance? Contact our Support Team!

    Welcome to the ArcheAge Technical & Account Support section of the official ArcheAge forums! If you're actively experiencing an issue, please...

    Started by Scapes‎, 07-17-2014 08:31 AM
    • Replies: 0
    • Views: 29,844
    07-17-2014, 08:31 AM Go to last post
  1. Exclamation Problem with using apex for the 2nd time

    This is a problem that is so annoying and i dont have all my life dedicated to archeage the problem is that i have used one apex and it disappeared...

    Started by tamer3009‎, Today 01:15 PM
    • Replies: 0
    • Views: 27
    Today, 01:15 PM Go to last post
  2. i get charge for 2 month of patron and 0 patron time

    Hi i writing here since the ticket support of gamigo/glyph take month to get answer get charge with 2 month of patron for the same month and i not...

    Started by Amyaki‎, 05-07-2021 09:41 AM
    • Replies: 6
    • Views: 153
    Today, 11:01 AM Go to last post
  3. Marketplace purchase failed but still took my credits

    Tried to purchase a character slot scroll it said the purchase failed so I tried again only to see it took the credits for two of them but only gave...

    Started by zandrana‎, 05-11-2021 08:19 PM
    • Replies: 0
    • Views: 76
    05-11-2021, 08:19 PM Go to last post
  4. Daily Schedule

    Greetings everyone. I have a problem with the mission pass. I bought the arcane pass and enabled the missions, but they are blocked. Need help.

    Started by Savio‎, 05-09-2021 06:14 AM
    • Replies: 2
    • Views: 85
    05-09-2021, 11:48 AM Go to last post
  5. Bought new mounts pack- getting archelife bug now

    So I bought the new 360 days patron time with the 2 mounts. My account page says I have 372 days of patron time left and if I want to prepay taxes I...

    Started by Ashukiriel‎, 05-07-2021 08:45 PM
    • Replies: 0
    • Views: 63
    05-07-2021, 08:45 PM Go to last post
  6. Character missing - Reckoning server

    I returned to play today, i were player of Reckoning server, character named Redbone, my character is gone. I didnt found him in any server, pls...

    Started by Infamous1‎, 05-05-2021 09:51 PM
    • Replies: 0
    • Views: 65
    05-05-2021, 09:51 PM Go to last post
  7. Suportt Not Awser Anything

    I have a problem with APEX in EU. I Opened one apex in game and receive no credits. And this happened again yesterday. so i have 2 apex no...

    Started by Haub‎, 05-02-2021 07:05 AM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 146
    05-03-2021, 03:56 AM Go to last post
  8. Post Orphan Guild

    Since I cannot send a message to you personally due to the exceeded quota, I post it here: Respected administrator, it's good that you wrote to me...

    Started by Tiemoujen 1‎, 05-02-2021 02:45 AM
    • Replies: 0
    • Views: 91
    05-02-2021, 02:45 AM Go to last post
  9. Exclamation Returning player, character missing. Says still on Jakar?

    Hi, been gone a while since server merges. My characters were ll missing on legacy and after looking it appears my character Music is still on the...

    Started by Romerican423‎, 04-29-2021 09:58 PM
    • Replies: 1
    • Views: 114
    04-30-2021, 01:02 PM Go to last post
  10. Failed to Load Game Data

    Hey, i have again after 2nd patch error Failed to Load Game Data. I was try tip on...

    Started by Gaawii‎, 04-15-2021 04:46 AM
    • Replies: 3
    • Views: 202
    04-29-2021, 12:08 PM Go to last post
  11. Unhappy Can't Get Bonus Reward for Patron Logins on Login Tracker

    Hey guys, why i can't Get Bonus Reward for Patron Logins on Login Tracker at Days 6 ?? :confused: :( Yesterday, i think this just bug for a while...

    Started by Edgeman‎, 10-22-2019 07:42 PM
    • Replies: 1
    • Views: 315
    04-28-2021, 09:05 AM Go to last post
  12. tickets with numbers #1752391 #1750884 I bought things from the shop and i did not get them in game

    Hello, i opened two tickets with number #1752391 #1750884 and i havent got a solution until now. I bought some things from the shop on 20/04/2021...

    Started by nikostoni‎, 04-24-2021 12:30 PM
    • Replies: 0
    • Views: 114
    04-24-2021, 12:30 PM Go to last post
  13. Jakar not available to transfer from?

    I always understood Jakar was a highly populated server. I wish to transfer two characters from there to Arkanis and cannot understand why this can't...

    Started by Azia‎, 04-22-2021 03:11 PM
    1 Archeage Team Post(s)
    • Replies: 1
    • Views: 136
    04-23-2021, 02:14 AM Go to last post
  14. Lightbulb Please let me change my email

    As you see im logged into my account and post here , so how you dare can you really ask me if im the right owner of this Account? aswell the ticket i...

    Started by Roah‎, 04-14-2021 04:11 AM
    • Replies: 2
    • Views: 142
    04-14-2021, 04:25 AM Go to last post
  15. please help

    ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like...

    Started by peveay‎, 04-03-2021 04:07 AM
    • Replies: 9
    • Views: 252
    04-13-2021, 09:42 AM Go to last post
  16. Missing Items

    Got ingame after being away went through meger and land rush. I am missing a bunch of items my Farmers workstation merchant pillow and so on. What...

    Started by Poldera‎, 03-25-2021 07:45 AM
    • Replies: 2
    • Views: 275
    04-11-2021, 08:23 AM Go to last post
  17. Unhappy the Glyph support ignores me

    after 4 tickets and 9 days, still no answer ... I received a sanction for seeing a bug on an item in the glyph store, now I regret but I have not...

    Started by wanek‎, 03-26-2021 10:31 AM
    • Replies: 3
    • Views: 340
    04-11-2021, 08:19 AM Go to last post
  18. Glyph not saving account+ passwords?

    So I'm not sure whats wrong. We got that update where the glyph launcher saves your email and pass word for your accounts so you don't have to keep...

    Started by Paintsticks‎, 08-26-2016 01:09 PM
    2 Pages
    1 2
    1 Archeage Team Post(s)
    • Replies: 11
    • Views: 7,990
    04-09-2021, 11:43 AM Go to last post
  19. marketplace purchase failed, but credits taken

    Hi, purchased on character Beckie on EU server: purchased a Green Yata Dreamer bed. Went through right until end message said it failed. Looked like...

    Started by Ermine‎, 04-05-2021 11:42 PM
    • Replies: 1
    • Views: 186
    04-08-2021, 12:27 PM Go to last post
  20. Abonnement actif pas appliqué en jeu

    abonnement automatique mensuel non pris en considération! Donc depuis ce lundi 5 avril 2021 je ne profite pas des avantages liés à la formule...

    Started by mani‎, 04-05-2021 04:48 PM
    • Replies: 1
    • Views: 146
    04-06-2021, 05:28 AM Go to last post

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