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  Click here to go to the first Archeage Team post in this thread.   Thread: ArcheAge EU Server Maintenance: April 5, 2018 at 1:00 PM UTC (PDT +7)

  1.   Click here to go to the next Archeage Team post in this thread.   #1
    ArcheAge Community Manager
    Join Date
    Mar 2016

    ArcheAge EU Server Maintenance: April 5, 2018 at 1:00 PM UTC (PDT +7)

    Due to the continued delays, we have decided push the EU release of the Legends Return update and the Fresh Start Server (Ezi) until tomorrow. We’re still experiencing the same issues we’ve been working to resolve and won’t consider opening servers at this late hour.

    We'll provide additional updates throughout the evening if we see measurable improvements. When we arrive at our final open time, we’ll ensure that a 2 hour notice will be given prior to servers becoming accessible.

    As we've all learned together from the past, we would much rather ensure a more stable, tested launch slightly later, as opposed to the opposite.

    We'll adjust the start of the land lock time to coincide with the new release time.

    The high level reason EU was delayed until tomorrow was because of internet connectivity problems between the NA and EU datacenters, which would have caused a very bad game experience - something that we wanted to avoid, especially for Fresh Start.

    UPDATE: 6:05 PM PDT April 5th
    We are targeting 8am PDT (15:00 UTC, 17:00 CEST) on Friday, 6th April for bringing EU online, starting with Legacy and then opening Fresh Start once we determine stability, as we did for NA today. We'll continue to provide updates when we have new information.

    UPDATE 6 AM PDT April 6th
    We are still targeting 8 AM PDT (15:00 UTC, 17:00 CEST) on Friday, 6th April for bringing EU servers online, starting with Legacy, then Fresh Start once we determine stability. We'll continue to provide updates if new information arises.

    UPDATE 8 AM PDT April 6th
    EU Legacy Servers are unlocked. Fresh Start servers will open in 15 minutes.

    UPDATE 8:15 PM PDT April 6th
    EU Fresh Start, Ezi, server unlocked.
    __________________________________________________ ____________________________________

    Hi everyone!

    The European ArcheAge servers will be unavailable at 1:00 PM UTC (PDT +7) on April 5th for weekly maintenance and scheduled server updates, as well as a major patch - ArcheAge 4.5: Legends Return. We'll also be taking this time to implement the new Fresh Start servers, Nui (NA) and Ezi (EU).

    The estimated duration for this downtime is 6 hours. In-game messaging will be broadcast in advance of the downtime.

    Close: 1 PM UTC
    Open: 7 PM UTC
    Servers will not open any earlier than 7 PM UTC.

    If there are any changes or delays, we'll update this post.

    European players, please do not play on the North American servers until your servers are patched up during this maintenance. If you attempt to play on NA, the patcher will ask you to re-download the entire game.

    Thanks for your patience, and we can't wait to see you back in Erenor!

  2. #2
    Senior Member Panterah's Avatar
    Join Date
    Jul 2015
    NA Aria, EU Taris
    EU isn't loading past the Logo screens, and it isn't time for it to be down yet. 1pm UTC = 6am PST.

    All I am getting is a Black screen after the Logo screens.

  3. #3
    Senior Member
    Join Date
    Aug 2014
    me too, can't get to server select again

  4. #4
    Seems its always happening just before MM. Heros not getting their leadership :/

  5. #5
    Junior Member
    Join Date
    Nov 2014

    Loging in

    Cant Log in 2 hrs befor the pach.
    Nice going ArcheAge Team having problems befor the pach cant wait to see how bad will be after (

  6. #6
    Senior Member
    Join Date
    Sep 2015

  7. #7
    still black screen after this maintenance EU

  8. #8
    Junior Member Akashha's Avatar
    Join Date
    Feb 2015
    black screen :/

  9. #9
    Junior Member
    Join Date
    Sep 2016
    still black screen too

  10. #10
    Junior Member
    Join Date
    Jan 2018

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