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  Click here to go to the first Archeage Team post in this thread.   Thread: Mails Removed

  1. #31
    Senior Member Tricorn's Avatar
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    Quote Originally Posted by BigDataDude View Post
    It’s being looked into still.
    Good to hear from you again, BigDataDude! You have been well?

  2. #32
    I just lost my server evolution mail yesterday... I too have a ticket open, #1206262.

  3. #33
    Junior Member
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    Sep 2014
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    Demolition mail deleted from evolution please return ticket REQUEST #1206316

    I had about 5 pages of demolition mail removed from my account even though it was stated that they would be there for 1 year. Please return them because they are not replaceable REQUEST #1206316
    thank you.

  4. #34
    Senior Member skullhead51's Avatar
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    Yeah lost a lot of items, some event items too. There better be a backup mail database that can be rolled back to.
    Skullhead - Harani - Kyrios Bard Since Launch - 230k Artistry

  5. #35
    Senior Member
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    Good luck everyone. Their word on 1 year should be kept.
    Volunteer editor of the Community 'Complete Healer Guide Continued ...'
    Volunteer admin of the List of the Server's top Weapons;
    Volunteer admin of the Nazar Server Guild List;
    GM of the family friendly guild <Creepers Gonna Creep>

  6. #36
    Senior Member Godiva's Avatar
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    Mar 2015
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    System messages after server merge with items lost

    It seems it happened again that those messages got deleted after half a year instead of being kept for a year as explicitly stated in the patch notes from last merge.

    It didn't happen to me but two guildies lost pages of messages with items.

    Any clarification please?
    Nostalgia


    Our current focus is to ensure live servers remain available for play. Thanks for your support.

    -Khro

  7. #37
    Community Manager
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    Heya,

    We are currently working on it as mentioned in this thread.
    Updates will be posted about it there.

    We are sorry for the inconvenience it causes.

    Carendash

  8. #38
    Junior Member
    Join Date
    Dec 2016
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    15

    Unhappy

    i missing my mails from merge too.

    my ticket 1206285

  9. #39
    Member
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    Mar 2015
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    I second that.

  10. #40
    Senior Member Godiva's Avatar
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    Mar 2015
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    229
    thx and danke
    Nostalgia


    Our current focus is to ensure live servers remain available for play. Thanks for your support.

    -Khro

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