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Thread: answer security question

  1. #1
    Junior Member
    Join Date
    Nov 2019
    Posts
    3

    answer security question

    I lost the answer to my security question, I need to change my email.

    how should I proceed ?

  2. #2
    open a ticket about it.
    wait a month or so

    reply back to thm with what they ask.. like your last 4 of your cc you used to open the acct... name,addy... etc

  3. #3
    Junior Member
    Join Date
    Nov 2019
    Posts
    3
    Quote Originally Posted by theburne View Post
    open a ticket about it.
    wait a month or so

    reply back to thm with what they ask.. like your last 4 of your cc you used to open the acct... name,addy... etc

    if it was something serious would have to wait 1 month?

  4. #4
    ive had issues i considered serious and they blew me off for months. basically they are very slow.. i say wait a month.. if your lucky it'll get answered.

    i mean we got people buying credits and not getting them.. buying patron and not getting it, people buying decorations off the marketplace and them being broken / not able to be placed... all serious imo.. anything involving money is very serious. but support is so behind they just start at 00200 and work up.. 00201 00202.. it seems.

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