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Thread: Seven days - can I get a response to my ticket now please?

  1. #1
    Senior Member
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    Apr 2014
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    Seven days - can I get a response to my ticket now please?

    Live chat is outside of my timeline, so I'm relying on the ticket system, but seven days and still not a single response. Ticket number is 140920-006108 - thanks

  2. #2
    Senior Member
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    Apr 2014
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    Okay so I got a response - a copy and paste job which in no way related to my message. Could I please get a proper response, this is quite insulting and infuriating!

  3. #3
    Senior Member
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    Seriously, ten days now and nothing but a copy/paste canned response. Can support please give me an answer to my ticket? Thanks

  4. #4
    Junior Member
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    Sep 2014
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    19
    Are you also sitting here refreshing email and the tech support page?

    6 days and counting for me. time to talk to pay pal to see if i can get my money back i think. this is a joke

  5. #5
    Senior Member
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    BUMPING THIS TOO, WHY ARE THESE BEING IGNORED? http://forums.archeagegame.com/showt...ted-copy-paste

  6. #6
    Senior Member
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    Aug 2014
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    405
    This game support is so absurd. I am waiting too, they were happy to take my money though.

  7. #7
    Senior Member
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    Apr 2014
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    Bumping again - can I please get some bloody support! Seriously I put the ticket in on the 20th Sept!

  8. #8
    Junior Member
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    Oct 2014
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    8
    same problem here

    ticket number #141004-002083

  9. #9
    Junior Member
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    Sep 2014
    Posts
    10
    15 days since I opened my ticket and I've had 2 canned responses that are completely unrelated to my issue.

  10. #10
    Junior Member
    Join Date
    Aug 2014
    Posts
    29

    Angry

    I same problem
    je n'ai pas accès a une partie du jeu
    I do not have access to a part of the game

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